SCPMG Chief People Officer
Job Description
Member of the Southern California Permanente Medical Group Executive Team, providing oversight for 4.9M+ million KP members, cared for by 8,000+ SCPMG physicians and over 43,000+ employees at nearly 200 medical office buildings and 16 hospitals. In alignment with the KP Promise (to consistently provide high quality, affordable health care in an easy and convenient manner with a personal touch), the CPO works primarily with the SCPMG Medical Director for Physician Relations and People & Culture to ensure SCPMG remains the best place to practice medicine and receive care. The role also shares joint accountability with the SCPMG Executive Team to create a workforce strategy and build a culture that delivers on the Kaiser Permanente mission. As a core member of the executive leadership team, the CPO collaborates with Kaiser Foundation Hospital and Health Plan and represents People and Culture in regional and national forums and ensures compliance with regulatory and partnership agreements. This role ensures alignment between business objectives and human capital priorities, fostering a culture that supports clinical excellence and operational success. The CPO oversees aspects of human resources management, including physician relations, labor relations, physician recruitment, talent acquisition, workforce planning, physician and employee wellness, threat management, leadership development, organizational effectiveness and compliance. The role will partner closely with the SCPMG Chief Operating Officer on employee human resources and labor relations matters, and shares oversight with the SCPMG Chief Officer, Quality & Systems of Care to address social health needs. The CPO is accountable for delivering measurable outcomes in the areas of engagement, retention, leadership capability, and workforce inclusion and diversity. This role requires strategic vision, operational execution, and the ability to lead through change while building trust and collaboration across all levels of the organization.Essential Responsibilities:
- Lead the development and execution of SCPMGs People strategy, ensuring alignment with clinical, operational, and cultural goals.
- Champion physician and employee engagement, wellness, and retention initiatives that support SCPMGs mission and values.
- Oversee strategic workforce planning, talent acquisition, succession planning, redeployments, and leadership development across the medical group.
- Drive organizational effectiveness through culture transformation, change management, and team performance strategies.
- Collaborate with physician and administrative leaders to understand strengths, gaps and needs and to develop workforce plans, competency development and learning plans, in alignment with clinical and business priorities.
- Ensure compliance with labor relations frameworks
- Effectively lead and negotiate labor agreements in alignment with labor relations strategy and in partnership with operational and legal teams.
- Measure and analyze the effectiveness of Physician Relations and People & Culture programs and execute continuous improvement plans based on data and feedback.
- Serve as a key advisor to the SCPMG Executive Medical Director and other senior leaders on workforce strategy and organizational development.
- Drive initiatives that promote inclusion and belonging across the organization.
- Ensure a highly effective and productive employee relations environment
- Lead organizational development efforts to enhance performance, engagement, and culture.
- Represent SCPMG in regional and national forums on workforce strategy and organizational culture.
- Foster open communication and collaboration across national, regional and medical center leadership.
Basic Qualifications: Experience
- Minimum ten (10) years of progressive leadership experience in a large, complex healthcare or similar organization.
- Masters degree from accredited college or university
- Bachelors degree from accredited college or university
- N/A
- Proven ability to develop and execute workforce and people strategies aligned with organizational mission and culture.
- Proven success in leading large-scale organizational change and workforce strategy in complex environments.
- Deep understanding of physician group dynamics, healthcare delivery models and regulatory frameworks
- Exceptional communication, collaboration, and strategic thinking skills.
- Knowledge of labor laws, proficiency with HR technology, and strong soft skills like emotional intelligence and change management.
- Strong background in human resources management, including:
- o Talent acquisition and workforce planning
- o Leadership development and succession planning
- o Employee engagement and talent development
- o Labor relations and Compliance
- Strategic thinker with a systems-level approach to problem solving and decision-making.
- Experience representing organizational priorities in regional and national forums.
- Ability to deliver measurable outcomes in engagement, retention, and leadership capability.
- Knowledge of labor-management partnership principles.
- Experience working within integrated care delivery systems or medical groups.
- Familiarity with SCPMGs mission, values, and physician-led governance model.
- Familiarity with union environments and labor-management partnership models.
- Strong financial acumen and ability to align workforce strategies with business objectives.
- Support labor and physician workforce needs to ensure successful implementation of operational programs, while upholding business imperatives of quality, access, service, and finance.
- Ability to influence and build consensus across diverse stakeholder groups.
- Track record of innovation in workforce planning and talent management.
- Masters degree in human resources management, Health Administration, Business Administration, Organizational Development, Nursing, or related fields.
Member of the Southern California Permanente Medical Group Executive Team, providing oversight for 4.9M+ million KP members, cared for by 8,000+ SCPMG physicians and over 43,000+ employees at nearly 200 medical office buildings and 16 hospitals. In alignment with the KP Promise (to consistently provide high quality, affordable health care in an easy and convenient manner with a personal touch), the CPO works primarily with the SCPMG Medical Director for Physician Relations and People & Culture to ensure SCPMG remains the best place to practice medicine and receive care. The role also shares joint accountability with the SCPMG Executive Team to create a workforce strategy and build a culture that delivers on the Kaiser Permanente mission. As a core member of the executive leadership team, the CPO collaborates with Kaiser Foundation Hospital and Health Plan and represents People and Culture in regional and national forums and ensures compliance with regulatory and partnership agreements. This role ensures alignment between business objectives and human capital priorities, fostering a culture that supports clinical excellence and operational success. The CPO oversees aspects of human resources management, including physician relations, labor relations, physician recruitment, talent acquisition, workforce planning, physician and employee wellness, threat management, leadership development, organizational effectiveness and compliance. The role will partner closely with the SCPMG Chief Operating Officer on employee human resources and labor relations matters, and shares oversight with the SCPMG Chief Officer, Quality & Systems of Care to address social health needs. The CPO is accountable for delivering measurable outcomes in the areas of engagement, retention, leadership capability, and workforce inclusion and diversity. This role requires strategic vision, operational execution, and the ability to lead through change while building trust and collaboration across all levels of the organization.Essential Responsibilities:
- Lead the development and execution of SCPMGs People strategy, ensuring alignment with clinical, operational, and cultural goals.
- Champion physician and employee engagement, wellness, and retention initiatives that support SCPMGs mission and values.
- Oversee strategic workforce planning, talent acquisition, succession planning, redeployments, and leadership development across the medical group.
- Drive organizational effectiveness through culture transformation, change management, and team performance strategies.
- Collaborate with physician and administrative leaders to understand strengths, gaps and needs and to develop workforce plans, competency development and learning plans, in alignment with clinical and business priorities.
- Ensure compliance with labor relations frameworks
- Effectively lead and negotiate labor agreements in alignment with labor relations strategy and in partnership with operational and legal teams.
- Measure and analyze the effectiveness of Physician Relations and People & Culture programs and execute continuous improvement plans based on data and feedback.
- Serve as a key advisor to the SCPMG Executive Medical Director and other senior leaders on workforce strategy and organizational development.
- Drive initiatives that promote inclusion and belonging across the organization.
- Ensure a highly effective and productive employee relations environment
- Lead organizational development efforts to enhance performance, engagement, and culture.
- Represent SCPMG in regional and national forums on workforce strategy and organizational culture.
- Foster open communication and collaboration across national, regional and medical center leadership.
Basic Qualifications: Experience
- Minimum ten (10) years of progressive leadership experience in a large, complex healthcare or similar organization.
- Masters degree from accredited college or university
- Bachelors degree from accredited college or university
- N/A
- Proven ability to develop and execute workforce and people strategies aligned with organizational mission and culture.
- Proven success in leading large-scale organizational change and workforce strategy in complex environments.
- Deep understanding of physician group dynamics, healthcare delivery models and regulatory frameworks
- Exceptional communication, collaboration, and strategic thinking skills.
- Knowledge of labor laws, proficiency with HR technology, and strong soft skills like emotional intelligence and change management.
- Strong background in human resources management, including:
- o Talent acquisition and workforce planning
- o Leadership development and succession planning
- o Employee engagement and talent development
- o Labor relations and Compliance
- Strategic thinker with a systems-level approach to problem solving and decision-making.
- Experience representing organizational priorities in regional and national forums.
- Ability to deliver measurable outcomes in engagement, retention, and leadership capability.
- Knowledge of labor-management partnership principles.
- Experience working within integrated care delivery systems or medical groups.
- Familiarity with SCPMGs mission, values, and physician-led governance model.
- Familiarity with union environments and labor-management partnership models.
- Strong financial acumen and ability to align workforce strategies with business objectives.
- Support labor and physician workforce needs to ensure successful implementation of operational programs, while upholding business imperatives of quality, access, service, and finance.
- Ability to influence and build consensus across diverse stakeholder groups.
- Track record of innovation in workforce planning and talent management.
- Masters degree in human resources management, Health Administration, Business Administration, Organizational Development, Nursing, or related fields.
About Kaiser Permanente
At Kaiser Permanente, we’re all focused on helping people and providing high-quality, affordable health care services and to improve the health of our members and the communities we serve. Across our organization, we’re fiercely committed to our members, our mission, our communities, and each other. We know that each part of the Kaiser Permanente team is essential to our success. Together, we are more than 235,000 dedicated professionals working to advance Kaiser Permanente’s commitment to delivering a healthier tomorrow.
Driven by our collective passion at Kaiser Permanente, we strive to make health care more innovative and compassionate. With the wellness of our patients and our communities at heart, we work to revolutionize health and care from more than 650 locations in 8 states and D.C.
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