Job Description
Job Requisition ID:92276
Location Designation:Fully Onsite
Location: 44 South Broadway, White Plains, New York 10601 (fully in-office)
Offered Wage: $160,899.96/year
Duties: Partner with leaders within the group insurance claims organization to understand current processes and procedures. Provide feedback on proposed process changes and develop tools to measure and monitor impacts. Facilitate communication of changes to finance team and other affected business partners. Recommend process controls to most effectively monitor and manage potential operational risks. Determine key performance indicators (KPIs) that measure the claims organization's effectiveness. Ensure leaders within the claims organization have appropriate visibility into performance and outcomes such that they can hold themselves and their teams accountable. Continue to enhance a Tableau dashboard for the claims organization to be shared with the GBS senior leadership team. Develop and/or maintain tools, such as reports and dashboards, which help claim managers and supervisors manage their workload and measure their outcomes and productivity. Reduce reliance on claim managers manually tracking information so that they can maximize their time spent managing claims and connecting with customers. Provide supervisors with appropriate metrics and tools to eliminate the need for manual consolidation of disparate reports, increasing the time available for supervisors to coach and develop their teams, and ensuring a management process is being applied and performance is being measured consistently across teams. Provide assistance in interpreting claim metrics and identifying next steps. Draw conclusions and actionable insights from available metrics. Suggest potential action items, risks and opportunities. Partner with reserving and FP&A teams to develop operational assumptions for financial projections. Work with controller's area to enhance capacity planning tools.
Education & Experience Requirements: wMaster's degree in Economics, Finance, Statistics, Mathematics, or Actuarial Science (willing to accept foreign education equivalent) plus one (1) year of experience as an Actuarial Associate, Actuarial Analyst, or related occupation performing actuarial services for insurance or group insurance products, including Long Term Disability (LTD), Term Life, and Short-Term Disability (STD). Alternatively, a Bachelor's degree in Economics, Finance, Statistics, Mathematics, or Actuarial Science (willing to accept foreign education equivalent) plus three (3) years of experience as an Actuarial Associate, Actuarial Analyst, or related occupation performing actuarial services for insurance or group insurance products, including Long Term Disability (LTD), Term Life, and Short-Term Disability (STD). Specific skills/other requirements - Must also possess the following (quantitative experience requirements not applicable to this section): Applying core actuarial methodologies as they relate to claim outcomes (life contingencies, probability, credibility); Turning large data sets into actionable information and insights (modeling in Excel, SQL, Cognos, Tableau); Presenting (both written and verbally) operational results to various audiences with differing levels of technical knowledge, predominantly within finance, claims and senior leadership; and reviewing key claim metrics across various parameters to identify drivers and trends. Must possess or be working toward a Fellow of the Society of Actuaries (FSA) designation.
Eligible for Employee Referral Program. To apply, visit https://jobs.newyorklife.com/, search job title.
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Pay Transparency
Overtime eligible: Exempt
Discretionary bonus eligible:Yes
Sales bonus eligible:No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 92276
Job Requisition ID:92276
Location Designation:Fully Onsite
Location: 44 South Broadway, White Plains, New York 10601 (fully in-office)
Offered Wage: $160,899.96/year
Duties: Partner with leaders within the group insurance claims organization to understand current processes and procedures. Provide feedback on proposed process changes and develop tools to measure and monitor impacts. Facilitate communication of changes to finance team and other affected business partners. Recommend process controls to most effectively monitor and manage potential operational risks. Determine key performance indicators (KPIs) that measure the claims organization's effectiveness. Ensure leaders within the claims organization have appropriate visibility into performance and outcomes such that they can hold themselves and their teams accountable. Continue to enhance a Tableau dashboard for the claims organization to be shared with the GBS senior leadership team. Develop and/or maintain tools, such as reports and dashboards, which help claim managers and supervisors manage their workload and measure their outcomes and productivity. Reduce reliance on claim managers manually tracking information so that they can maximize their time spent managing claims and connecting with customers. Provide supervisors with appropriate metrics and tools to eliminate the need for manual consolidation of disparate reports, increasing the time available for supervisors to coach and develop their teams, and ensuring a management process is being applied and performance is being measured consistently across teams. Provide assistance in interpreting claim metrics and identifying next steps. Draw conclusions and actionable insights from available metrics. Suggest potential action items, risks and opportunities. Partner with reserving and FP&A teams to develop operational assumptions for financial projections. Work with controller's area to enhance capacity planning tools.
Education & Experience Requirements: wMaster's degree in Economics, Finance, Statistics, Mathematics, or Actuarial Science (willing to accept foreign education equivalent) plus one (1) year of experience as an Actuarial Associate, Actuarial Analyst, or related occupation performing actuarial services for insurance or group insurance products, including Long Term Disability (LTD), Term Life, and Short-Term Disability (STD). Alternatively, a Bachelor's degree in Economics, Finance, Statistics, Mathematics, or Actuarial Science (willing to accept foreign education equivalent) plus three (3) years of experience as an Actuarial Associate, Actuarial Analyst, or related occupation performing actuarial services for insurance or group insurance products, including Long Term Disability (LTD), Term Life, and Short-Term Disability (STD). Specific skills/other requirements - Must also possess the following (quantitative experience requirements not applicable to this section): Applying core actuarial methodologies as they relate to claim outcomes (life contingencies, probability, credibility); Turning large data sets into actionable information and insights (modeling in Excel, SQL, Cognos, Tableau); Presenting (both written and verbally) operational results to various audiences with differing levels of technical knowledge, predominantly within finance, claims and senior leadership; and reviewing key claim metrics across various parameters to identify drivers and trends. Must possess or be working toward a Fellow of the Society of Actuaries (FSA) designation.
Eligible for Employee Referral Program. To apply, visit https://jobs.newyorklife.com/, search job title.
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Pay Transparency
Overtime eligible: Exempt
Discretionary bonus eligible:Yes
Sales bonus eligible:No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 92276
About New York Life Insurance Company
New York Life Insurance Company is the third-largest life insurance company in the United States, the largest mutual life insurance company in the United States and is ranked #67 on the 2021 Fortune 500 list of the largest United States corporations by total revenue.
At the heart of New York Life is a commitment to be there for our customers when they need us—whether today or decades into the future. We have delivered on that promise for over 175 years by investing wisely, growing a portfolio of strategic businesses, and remaining true to our mission as a mutual company, accountable only to our customers, not to outside investors. For our customers, that means having the confidence that comes with knowing they can build a better future for themselves and those they love.
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