Job Description
Job#: 3012844
Job Description:
Senior Copilot Engineer – Apex Systems MexicoWho We Are
Apex Systems Mexico is a global technology services delivery center specializing in AI, automation, data, and digital transformation. We partner with enterprise organizations to design, implement, and scale intelligent solutions that enhance efficiency, governance, and user engagement.
Position Overview
Apex Systems Mexico is seeking a Senior Copilot Engineer to support the design, configuration, and deployment of Microsoft Copilot Studio–based solutions for enterprise automation, reporting, and knowledge management use cases.
The ideal candidate has experience in Microsoft 365 ecosystems, Power Platform, Copilot Studio, and AI workflow automation.
They will work closely with architects, data engineers, and governance leads to develop copilots that enhance productivity and compliance across multiple business domains.
Key Responsibilities- Design, configure, and deploy Copilot Studio solutions to support automation, reporting, and knowledge discovery scenarios.
- Develop and optimize prompts, flows, and topics for natural language–based interactions.
- Integrate Copilot Studio with Microsoft 365, SharePoint, Power BI, and connectors for Salesforce, SAP, and ServiceNow.
- Implement retrieval-augmented generation (RAG) and document summarization workflows within Copilot Studio.
- Create workflow automations using Power Automate, ensuring reliability and efficiency.
- Perform scenario testing, security validation, and access control configuration aligned to governance requirements.
- Support the development of metadata tagging, data source mapping, and compliance documentation.
- Collaborate with the AI Center of Excellence (CoE) and internal enablement teams for user training and adoption.
- Participate in defining success criteria, testing acceptance, and tracking key performance indicators (KPIs).
- Contribute to continuous improvement and optimization of Copilot solutions across departments.
- 4–6 years of experience in Microsoft cloud development, automation, or Power Platform engineering.
- Hands-on experience with Microsoft Copilot Studio or Power Virtual Agents, Power Automate, and Power Apps.
- Strong understanding of Microsoft 365 integration (SharePoint, Teams, Outlook, Power BI).
- Experience configuring API and data connectors to systems such as Salesforce, SAP, or ServiceNow.
- Knowledge of AI prompt engineering, workflow orchestration, and data governance concepts.
- Familiarity with RAG, semantic search, and document summarization use cases.
- Working knowledge of Azure Active Directory, Dataverse, and role-based access control (RBAC).
- Excellent troubleshooting and testing skills for Copilot Studio and Power Automate environments.
- English proficiency (B2+ level) for collaboration with global stakeholders.
- Microsoft certifications such as Power Platform Developer Associate or AI Engineer Associate.
- Experience implementing Copilot solutions in enterprise or regulated environments.
- Understanding of LangChain, vector indexing, or external RAG architectures.
- Familiarity with Azure AI Services, Graph API, and Power BI embedding.
- Exposure to train-the-trainer programs and AI enablement initiatives.
- Strong analytical and creative problem-solving mindset.
- Excellent communication and teamwork in cross-functional environments.
- Detail-oriented with a focus on governance, quality, and compliance.
- Eager to learn emerging AI tools and automation frameworks.
- Proactive, collaborative, and adaptable in fast-paced delivery environments.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Great Place to Work® and Great Place for Women to Work® in Mexico.
Job#: 3012844
Job Description:
Senior Copilot Engineer – Apex Systems MexicoWho We Are
Apex Systems Mexico is a global technology services delivery center specializing in AI, automation, data, and digital transformation. We partner with enterprise organizations to design, implement, and scale intelligent solutions that enhance efficiency, governance, and user engagement.
Position Overview
Apex Systems Mexico is seeking a Senior Copilot Engineer to support the design, configuration, and deployment of Microsoft Copilot Studio–based solutions for enterprise automation, reporting, and knowledge management use cases.
The ideal candidate has experience in Microsoft 365 ecosystems, Power Platform, Copilot Studio, and AI workflow automation.
They will work closely with architects, data engineers, and governance leads to develop copilots that enhance productivity and compliance across multiple business domains.
Key Responsibilities- Design, configure, and deploy Copilot Studio solutions to support automation, reporting, and knowledge discovery scenarios.
- Develop and optimize prompts, flows, and topics for natural language–based interactions.
- Integrate Copilot Studio with Microsoft 365, SharePoint, Power BI, and connectors for Salesforce, SAP, and ServiceNow.
- Implement retrieval-augmented generation (RAG) and document summarization workflows within Copilot Studio.
- Create workflow automations using Power Automate, ensuring reliability and efficiency.
- Perform scenario testing, security validation, and access control configuration aligned to governance requirements.
- Support the development of metadata tagging, data source mapping, and compliance documentation.
- Collaborate with the AI Center of Excellence (CoE) and internal enablement teams for user training and adoption.
- Participate in defining success criteria, testing acceptance, and tracking key performance indicators (KPIs).
- Contribute to continuous improvement and optimization of Copilot solutions across departments.
- 4–6 years of experience in Microsoft cloud development, automation, or Power Platform engineering.
- Hands-on experience with Microsoft Copilot Studio or Power Virtual Agents, Power Automate, and Power Apps.
- Strong understanding of Microsoft 365 integration (SharePoint, Teams, Outlook, Power BI).
- Experience configuring API and data connectors to systems such as Salesforce, SAP, or ServiceNow.
- Knowledge of AI prompt engineering, workflow orchestration, and data governance concepts.
- Familiarity with RAG, semantic search, and document summarization use cases.
- Working knowledge of Azure Active Directory, Dataverse, and role-based access control (RBAC).
- Excellent troubleshooting and testing skills for Copilot Studio and Power Automate environments.
- English proficiency (B2+ level) for collaboration with global stakeholders.
- Microsoft certifications such as Power Platform Developer Associate or AI Engineer Associate.
- Experience implementing Copilot solutions in enterprise or regulated environments.
- Understanding of LangChain, vector indexing, or external RAG architectures.
- Familiarity with Azure AI Services, Graph API, and Power BI embedding.
- Exposure to train-the-trainer programs and AI enablement initiatives.
- Strong analytical and creative problem-solving mindset.
- Excellent communication and teamwork in cross-functional environments.
- Detail-oriented with a focus on governance, quality, and compliance.
- Eager to learn emerging AI tools and automation frameworks.
- Proactive, collaborative, and adaptable in fast-paced delivery environments.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Great Place to Work® and Great Place for Women to Work® in Mexico.
About Apex Systems, Inc.
Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of service from workforce mobilization and modern enterprise solutions to digital innovation to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across the US, Canada, and Mexico.
Apex is a segment of ASGN Inc. (NYSE: ASGN). To learn more, visit www.apexsystems.com.
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