Overview

Operator Technology Engineering serves Chick-fil-A Operators by building technical products that reduce complexity and enable business outcomes at scale in a collaborative, engaging and high-growth environment. Within Operator Technology Solutions, Team Member Experience serves Chick-fil-A Operators by delivering tools that can be used to engage and train Team Members.

Chick-fil-A is looking for a Sr. Lead Software Engineer that will design, build, and support software for Chick-fil-A's Team Member Experience domain.As an individual contributor, your technical contributions will help set the standard of well-written, documented, and clear microservices powering a growing platform designed to support thousands of Chick-fil-A operators as they engage Team Members to care for customers and run the HR function of their businesses. You will also be responsible for the maintenance, monitoring, deployment, and secure and reliable operation of new and existing applications. Your contributions will build upon established frameworks, extend frameworks to support new functionality, and help define new frameworks and standards for the team to build upon.The ideal candidate is an experienced software engineer. The candidate should have an innate curiosity to dive deep and learn, sharing those data driven learnings with other engineers. The ideal candidate is an experienced software engineer ready and enthusiastic to mentor, work collaboratively, and elevate other engineering team members. The candidate should have an innate curiosity to dive deep and learn, sharing those data driven learnings with other engineers.Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Influence solution architecture decisions for your teams
• Lead delivery and operations of the team's product, including both individual contribution and support as well as delegated tasks and support to your team's engineers. We desire our lead engineers to be both leads and engineers, spending about half of their time on leading others and half contributing engineering work themselves.
• Lead, mentor, and assess other staff engineers, exemplifying and teaching best practices, helping to solve knotty problems, reviewing code, and sharing stories
• Assist in interviewing and onboarding of other engineers
• Assist in the design and delivery of products outside of your team, develop tools and processes for use outside of your team, and/or mentor other engineers (especially lead engineers) outside of your team
• Guide partner-led engineering workstreams, contributing to solution design and code reviews
• Guide engineering team in adoption of Chick-fil-A software engineering standards
• Identify & propose emerging software engineering technologies, methodologies and/or approaches

Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is shared amongst the team members to cover weekends and weeknights. The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours.

Minimum Qualifications

• Broad and deep programming experience in Java, JavaScript, Python, Go, or other comparable languages
• Experience designing complex software solutions
• Experience working with Infrastructure as Code
• Experience mentoring, including good interpersonal and team collaboration skills
• Experience with SQL and data modeling
• Experience with source control systems like Git
• Experience implementing application security, software design patterns, and the SDLC
• Proven ability to positively influence the engineering culture and practices in a professional environment

Preferred Qualifications

• Experience with test-driven development, continuous integration and deployment, Scrum discipline, or comparable software development practices
• Experience developing and delivering microservices using Kubernetes and docker
• Deep understanding of AWS architecture
• Familiarity with version control systems and code merging/branching; specific experience with git desirable
• Experience working with an agile development methodology featuring sprints, points estimation, and daily standups
• Experience with Kafka, Amazon SQS, or similar

Minimum Years of Experience

Travel Requirements

Required Level of Education

Preferred Level of Education

Major/Concentration