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Senior Manager, Performance Consulting

Westlake, TX

Job Description

Job Description:

The Performance Consultant is responsible for the overall effectiveness of learning and development services and products for Workplace Investing associates. This individual will energize people about the vision by instilling a sense of purpose and confidence that they will succeed. The performance consultant will analyze and identify problems that can be solved by training and ensure that they are aligned with the organizational training strategy.

This role collaborates with business unit senior leaders and WI human resources teams to define and implement innovative, impactful performance support solutions that address business needs and measurably improve associate performance.

The Team

Our function drives Fidelity's talent and learning philosophy and practices to support business leaders' ability to attract, develop, evaluate, and retain associates, making Fidelity a talent destination. We provide customized learning and development experiences for our associates to be more productive, and evolve their skills and careers within a diverse, expansive, and accessible environment.

The Expertise You Have

  • Proven ability in the financial services, HR, or learning and development fields.

  • Advanced degree or equivalent work experience in business, education, or organizational development.

Note: Fidelity is not providing immigration sponsorship for this position

The Skills You Bring

  • Deliver training solutions aligned with organizational goals.

  • Strong understanding of adult learning methods and consulting skills.

  • Manage business partner relationships to drive collaboration.

  • Ability to think critically, work collaboratively with others, and communicate effectively to influence senior leaders and drive organization success.

  • Proficiency in establishing guidelines for monitoring and reporting on learning programs, using data-driven decision-making to measure and communicate the business impact of learning initiatives.

  • Demonstrated ability to solve complex problems creatively and effectively, providing innovative solutions that address organizational challenges.

The Value You Deliver

  • Deliver talent and learning strategies across WI client-facing business associates.

  • Act as a Learning Advisor to deliver customized solutions.

  • Influence and communicate vision, goals, and delivery of talent & learning solutions to business partners.

  • Generate fresh perspectives, breakthrough ideas, and new paradigms to bring value to the organization.

  • Collaborate with HR teams to identify opportunities and deliver coordinated solutions.

Certifications:

Category:

Training

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

PDN-9eadb12c-cd0e-420b-9d4d-e9a4152dea95

Job Description:

The Performance Consultant is responsible for the overall effectiveness of learning and development services and products for Workplace Investing associates. This individual will energize people about the vision by instilling a sense of purpose and confidence that they will succeed. The performance consultant will analyze and identify problems that can be solved by training and ensure that they are aligned with the organizational training strategy.

This role collaborates with business unit senior leaders and WI human resources teams to define and implement innovative, impactful performance support solutions that address business needs and measurably improve associate performance.

The Team

Our function drives Fidelity's talent and learning philosophy and practices to support business leaders' ability to attract, develop, evaluate, and retain associates, making Fidelity a talent destination. We provide customized learning and development experiences for our associates to be more productive, and evolve their skills and careers within a diverse, expansive, and accessible environment.

The Expertise You Have

  • Proven ability in the financial services, HR, or learning and development fields.

  • Advanced degree or equivalent work experience in business, education, or organizational development.

Note: Fidelity is not providing immigration sponsorship for this position

The Skills You Bring

  • Deliver training solutions aligned with organizational goals.

  • Strong understanding of adult learning methods and consulting skills.

  • Manage business partner relationships to drive collaboration.

  • Ability to think critically, work collaboratively with others, and communicate effectively to influence senior leaders and drive organization success.

  • Proficiency in establishing guidelines for monitoring and reporting on learning programs, using data-driven decision-making to measure and communicate the business impact of learning initiatives.

  • Demonstrated ability to solve complex problems creatively and effectively, providing innovative solutions that address organizational challenges.

The Value You Deliver

  • Deliver talent and learning strategies across WI client-facing business associates.

  • Act as a Learning Advisor to deliver customized solutions.

  • Influence and communicate vision, goals, and delivery of talent & learning solutions to business partners.

  • Generate fresh perspectives, breakthrough ideas, and new paradigms to bring value to the organization.

  • Collaborate with HR teams to identify opportunities and deliver coordinated solutions.

Certifications:

Category:

Training

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

PDN-9eadb12c-cd0e-420b-9d4d-e9a4152dea95

About Fidelity Investments

At Fidelity, since our founding in 1946, we have been dedicated to strengthening and security our clients’ financial well-being through exceptional service and innovative solutions. We empower over ~50 million people to achieve their most important financial goals, manage employee benefit programs for nearly 24,000 businesses, and support more than 16,000 wealth management firms and institutions with cutting-edge investments and technology. Our diverse business portfolio and independence provide us with a comprehensive view of the market and the stability to deliver long-term value for our customers. As the financial industry evolves and customer needs grow more complex, Fidelity continues to reinvent, innovate, and transform to meet the challenges of tomorrow’s financial landscape.
 

*Specifically serviced by our Clearing & Custody team within Fidelity Institutional

 

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. To learn more about temporary positions at Fidelity Investments, visit FidelityTalentSource.com.

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Senior Manager, Performance Consulting
Fidelity Investments
Westlake, TX
Apr 15, 2025
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