Job#: 3014877

Job Description:

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients’ digital visions.

Apex has an opportunity for an Senior Network Engineer. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at [email protected].

Here are the details:

Position: Senior Network Engineer

Location: Northampton, MA

MassDOT is seeking to hire an experienced Senior Network Engineer for the Western/Central MA Area to join our MassDOT IT Networking team. This position will be mainly responsible for support and implementation of networking equipment and software, including firewall, switches, routers, and load balancers.

The Senior Network Engineer is responsible for ensuring the proper monitoring, patching, compliance activities, and backups for all network equipment. The incumbent will receive directions from the Network Manager and collaborate with other IT units in the development of current IT plans; and provide technical advice, guidance, and mentoring to other network engineers while delivering innovative solutions and excellent customer service to MassDOT and the citizens of the Commonwealth. They will act as the project manager for small to mid-size projects following the MassDOT IT processes and procedures.

The Senior Network Engineer will provide onsite and remote support on a 24x7 basis to our business customers who have critical response time requirements for their business technology systems. The Senior Network Engineer will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, address escalated issues, work with the project manager on team related projects, and troubleshoot over the phone/onsite/via remote access. The incumbent will also successfully demonstrate the skills required to secure and manage network infrastructures to protect productivity, mitigate threats, and reduce costs.

The primary work location for this role will be at MassDOT District 2 Headquarters, 811 N King St, Northampton, MA 01060. This position is expected to service all MassDOT locations, primarily in the western half of the state. The work schedule for the position is Monday through Friday 9AM to 5PM EST. Work schedule flexibility is required.

Ability to 24/7 on-call rotation, work after-hours or weekends to accommodate operational business needs. This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed.

Responsibilities:

• Create and update all documentation as it pertains to the current state of MassDOT network architecture and new installations
• Plan, design, and implement future installations of network equipment and capacity planning.
• Engage in high-level analysis and troubleshooting of network infrastructure.
• Work independently with approved vendors and other state agencies to resolve network related issues.
• Perform capacity planning analysis throughout the design and on the existing network to ensure there is sufficient network throughput
• Perform all work in a cooperative and professional manner with other MassDOT Team members.
• Provide technical expertise, direction, and leadership to other team members.
• Perform research and analysis on all requests for problem resolution.
• Adhere to MassDOT/EOTSS security standards and directives and ensures the MassDOT network environments are compliant with these directives.
• Participate in audit compliance efforts (e.g., PCI) and ensures that remediation is completed in a timely manner.
• Travel between MassDOT facilities to maintain and deploy networking equipment.
• Perform other related duties as requested by supervisor.

Preferred Knowledge, Skills & Abilities:

• 8 years of network engineering related experience with in-depth exposure in designing, configuring, and troubleshooting
• complex networks within a large enterprise environment.
• 5 years of proven experience in a senior capacity with the ability to lead, coordinate, and oversee complex networking projects and bring them to completion.
• Solid Understanding and hands-on experience with routing protocols (e.g., EIGRP, OSPF, RIP, and BGP) in a mixed environment.
• Strong knowledge and understanding of network infrastructure components such as compute, storage, load balancing (Citrix NetScaler), cabling, administration, network management and monitoring (SolarWinds, Splunk, Cisco Catalyst Center).
• Experience in Access Control Lists, Firewalls, Citrix NetScaler, VPN technologies, Wi-Fi technologies, Enterprise Wireless technologies, and other security technologies.
• Strong technical acumen with TCP/IP, VLANS, WANS, routing and switching (Cisco) Previous experience with one or more of the following firewalls: Checkpoint, Cisco, Juniper or Palo Alto.
• Knowledge of AWS network architecture.
• Knowledge of VLAN technology, VTP and STP protocols.
• Demonstrate functional knowledge on how to connect public and private networks while not compromising network stability.
• Demonstrate functional knowledge of cable standards, multi/single mode fiber, proprietary and standard serial communication protocols.
• Demonstrates fundamental knowledge of PCI/PII requirements.
• Knowledge of T1, T3, SONET, DWDM and OC technologies.
• Experience with Metro-Ethernet technologies.
• Experience in Network monitoring and management tools.
• Experience in VOIP and QoS.
• Strong ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
• Extensive knowledge and experience in creating and updating Network Visio Diagrams.
• Desire and willingness to work in a collaborative, innovative, flexible, and team-oriented environment.
• Ability to work calmly and constructively under pressure and meet deadlines; the ability to manage and keep track of multiple tasks simultaneously.
• Ability to adjust to changing situations to meet emergencies, program changes or production requirements.
• Knowledge of the methods and techniques of statistics.

Education and Certification(s):

• Bachelor’s degree in Computer Science, Information Technology, or an equivalent combination of education and work experience required.
• Cisco Certifications (CCNA and CCNP or CCIE) is desired, but not required.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.