FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access

to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

FactSet is seeking a Senior Principal Program Manager to lead large-scale, strategic programs for complex enterprise clients within the Institutional Buy Side business unit. In this role, you will partner with a wide range of stakeholders including senior leadership and cross-functional global teams to ensure successful delivery of client solutions. The ideal candidate should possess strong expertise in client facing program/project management and organizational change management and is skilled at facilitating executive-level conversations and presenting to C-suite stakeholders.

Responsibilities:

• Own program-level planning, execution, and reporting of select high visible programs and projects, ensuring transparency across stakeholder groups and alignment with business priorities

• Facilitate executive conversations to ensure project alignment, resolve escalations, and support strategic decision-making.

• Work with stakeholders to define program scope, assign responsibilities, identify appropriate resources needed, and develop milestones to ensure timely completion of programs

• Track and monitor progress, define key performance indicators or success metrics by program, and be able to report on status against program objectives

• Take direct ownership and intervene when necessary to stabilize struggling projects by addressing bottlenecks in planning, communication, and execution

• Identify and advocate for changes that improve the program management process, tools and best practices

• Proactively escalate and report on issues, risks, and blockers to senior leadership, ensuring timely resolution and keeping all stakeholders informed of progress and challenges.

• Conduct ongoing evaluations, capture insights, and continuously evolve program management practices to drive productivity, adapt to challenges, and improve future planning

• Ability to manage client expectations effectively, including diplomatically pushing back when needed to ensure alignment with project goals, timelines, and deliverables

Qualifications:

• 8+ years of program management experience or equivalent background leading complex, cross-functional projects in a technology or financial services environment

• Proven experience in client-facing roles, with a strong ability to communicate effectively, manage expectations, and build relationships with both internal and external stakeholders

• Ability to influence across all organizational levels, particularly senior management, including facilitating executive-level conversations and presenting to C-suite stakeholders.

• Proven track record of successfully managing large-scale, complex programs from inception to completion

• Familiarity with tools such as MS Project, SharePoint, MS Teams, and RAID log tracking

• Strong leadership, cross-functional coordination, and communication skills with the ability to collaborate, bring people together, and drive to results are essential

• Experience influencing and collaborating with global, cross-functional teams

• Bachelor's degree in business, finance or related field

• Nice to have: PMP® (Project Management Professional) or a PgMP® (Program Management Professional).

Job location: Boston or Norwalk

Working Environment: Hybrid

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage.

Being a FactSetter means:

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.

• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.

• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.

• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.

• Career progression planning with dedicated time each month for learning and development.

• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Learn more about our benefits here .

Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.

The budgeted amount range for this position in the States of Connecticut and in New York City is 163K- 204K

Company Overview:

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E-Verify

VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the stateThe EEO is the Law poster is available here.FactSet Research Systems Inc. endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@factset.com.Equal Opportunity Employment PolicyIt is the policy of FactSet Research Systems Inc. ("FactSet") to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you have questions concerning this policy, please contact the Human Resources department at +1 (203) 810-1000.PDN-a03ff005-8be1-4bda-8066-fba64cb2bda2