Senior Program Manager - Online Products (36223-BHIL)

Natick, MA

Job Description

Summary

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

As a Senior Program Manager at MathWorks, you will work on cross-functional teams and programs to develop high quality software that accelerates the pace of engineering and science. The MATLAB Online and MATLAB Mobile teams build reliable and secure cloud-based applications and services that enable users to access MATLAB and Simulink from a browser or mobile device, making it easy for our customers tocollaborate and work with our software from anywhere. In this role, you will be part of the cross-functional leadership group that will charter projects and programs to achieve strategic objectives. You will partner with the Engineering Managersanddefine processes and strategies to enable thecross-functional teamsto plan, prioritize,and execute those projectsefficiently and effectively.

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.


Responsibilities

  • Facilitate planning processes to create SMART multi-release plans that align with strategic objectives

  • Identify dependencies and facilitate communications with impacted teams to negotiate and establish agreement of responsibilities and plans

  • Identify issues and risks, define mitigation plans, and track them to resolution or escalate appropriately

  • Champion our core value of continuous improvement. Facilitate problem-solving to identify root causes of issues and ensure countermeasures address the problem effectively. Lead process improvement activities that eliminate significant sources of waste

  • Design, pilot, and roll out new processes, best practices, standards, and KPI's as needed to improve team efficiency and effectiveness while avoiding unnecessary duplication or variation from standard processes

  • Evaluate team agile development practices, identify opportunities for improvement, and execute a visible plan for their achievement

  • Co-author and execute change management and pilot plans. Gather, analyze, and incorporate feedback

  • Monitor KPIs to identify issues in team quality or delivery rate. Raise awareness of issues and define, communicate, and track the plan to address those issues


Qualifications

  • Technical degree in Engineering, Math, or Science

  • Experience in program management of commercial SaaS or Online Products and Services

  • Ability to understand software technology; able to participate and contribute to technical conversations

  • Ability to influence others even when you do not have direct authority over them

  • Experience with Agile, Scrum, and Kanban software development methodologies

  • Experience with Jira and Confluence

  • Experience with Mobile App technology is a nice to have


Required Qualifications
  • A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.MathWorks participates in E-Verify. View the E-Verify posters here.PDN-9ff18022-5fec-4edc-8928-51e250a8fee5
Summary

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

As a Senior Program Manager at MathWorks, you will work on cross-functional teams and programs to develop high quality software that accelerates the pace of engineering and science. The MATLAB Online and MATLAB Mobile teams build reliable and secure cloud-based applications and services that enable users to access MATLAB and Simulink from a browser or mobile device, making it easy for our customers tocollaborate and work with our software from anywhere. In this role, you will be part of the cross-functional leadership group that will charter projects and programs to achieve strategic objectives. You will partner with the Engineering Managersanddefine processes and strategies to enable thecross-functional teamsto plan, prioritize,and execute those projectsefficiently and effectively.

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.


Responsibilities

  • Facilitate planning processes to create SMART multi-release plans that align with strategic objectives

  • Identify dependencies and facilitate communications with impacted teams to negotiate and establish agreement of responsibilities and plans

  • Identify issues and risks, define mitigation plans, and track them to resolution or escalate appropriately

  • Champion our core value of continuous improvement. Facilitate problem-solving to identify root causes of issues and ensure countermeasures address the problem effectively. Lead process improvement activities that eliminate significant sources of waste

  • Design, pilot, and roll out new processes, best practices, standards, and KPI's as needed to improve team efficiency and effectiveness while avoiding unnecessary duplication or variation from standard processes

  • Evaluate team agile development practices, identify opportunities for improvement, and execute a visible plan for their achievement

  • Co-author and execute change management and pilot plans. Gather, analyze, and incorporate feedback

  • Monitor KPIs to identify issues in team quality or delivery rate. Raise awareness of issues and define, communicate, and track the plan to address those issues


Qualifications

  • Technical degree in Engineering, Math, or Science

  • Experience in program management of commercial SaaS or Online Products and Services

  • Ability to understand software technology; able to participate and contribute to technical conversations

  • Ability to influence others even when you do not have direct authority over them

  • Experience with Agile, Scrum, and Kanban software development methodologies

  • Experience with Jira and Confluence

  • Experience with Mobile App technology is a nice to have


Required Qualifications
  • A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.MathWorks participates in E-Verify. View the E-Verify posters here.PDN-9ff18022-5fec-4edc-8928-51e250a8fee5

About MathWorks

MathWorks is the leading developer of mathematical computing software. MATLAB, the language of engineers and scientists, is a programming environment for algorithm development, data analysis, visualization, and numeric computation. Simulink is a block diagram environment for simulation and Model-Based Design of multidomain and embedded engineering systems. Engineers and scientists worldwide rely on these product families to accelerate the pace of discovery, innovation, and development in automotive, aerospace, electronics, financial services, biotech-pharmaceutical, and other industries. MATLAB and Simulink are also fundamental teaching and research tools in the world's universities and learning institutions. Founded in 1984, MathWorks employs more than 5,000 people in 16 countries, with headquarters in Natick, Massachusetts, USA.

Mission: Our goal is to change the world by accelerating the pace of discovery, innovation, development, and learning in engineering and science.

We work to provide the ultimate computing environment for technical computation, visualization, design, simulation, and implementation. We use this environment to provide innovative solutions in a wide range of application areas.


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Senior Program Manager - Online Products (36223-BHIL)
MathWorks
Natick, MA
Sep 23, 2025
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