Senior Relationship Manager Commercial Banking

Rochester, NY
Full-Time

Job Description

Hours:

40

Schedule:

This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must remain flexible to meet current and future business needs.

Pay:

Starting Salary: $160,500     Pay Range: $141,788 - $178,747 This position includes eligibility to participate in incentive program to be discussed at interview

Purpose of Position:

Accountable for the generation of new commercial banking relationships along with management responsibilities of a portfolio of all types of C&I customers including the more complex relationships.  Achieve individual sales goals and expand existing relationships through outbound sales calling efforts and networking within the business community.  Actively refer to other lines of business across the organization as appropriate.

Accountabilities:

Ensure Business Development and Sales Objectives are met in compliance with established assignments and ESL policies and procedures

  • Actively prospects through disciplined external calling efforts. Focus on companies with revenues in excess of $5 million with an emphasis on larger companies.  New business development loan production goals in the range of $15-20 million annually. 
  • Actively network through internal and external business events.
  • Actively manage the assigned portfolio to ensure retention and expansion of relationships.
  • Identify and assess credit opportunities using established ESL underwriting standards and closing requirements.
  • Document activities in Nextgen

Proactively manage the assigned portfolio to ensure retention and expansion of relationships. Portfolios likely to exceed $60 million and include some larger, more complex relationships.  Ensure annual credit reviews are completed on a timely basis. 

Adhere to member focused Customer Experience Service Standards.  Actively engage in personal and professional development.

Qualifications:

  • Bachelor's degree or 4 years of equivalent directly related experience and training in aspects of Commercial Banking
  • Bachelor's degree preferred
  • Minimum 7 years of progressively responsible commercial lending experience, including financial analysis and underwriting, with a minimum of 4 years in a relationship management capacity. 
  • Extensive knowledge of commercial credit and noncredit products including SBA products and programs.
  • Highly developed time management, leadership and time management skills
  • Excellent analytical, planning, communication, negotiation and interpersonal skills
  • Effective PC skills in Word, Excel and PowerPoint
  • Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

We’re committed to diversity, equity, and inclusion. ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve. We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work! 

#LI-JF1

#LI-Hybrid

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.PDN-9fbf3d7d-5034-4b32-a25b-39691afab769

Hours:

40

Schedule:

This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must remain flexible to meet current and future business needs.

Pay:

Starting Salary: $160,500     Pay Range: $141,788 - $178,747 This position includes eligibility to participate in incentive program to be discussed at interview

Purpose of Position:

Accountable for the generation of new commercial banking relationships along with management responsibilities of a portfolio of all types of C&I customers including the more complex relationships.  Achieve individual sales goals and expand existing relationships through outbound sales calling efforts and networking within the business community.  Actively refer to other lines of business across the organization as appropriate.

Accountabilities:

Ensure Business Development and Sales Objectives are met in compliance with established assignments and ESL policies and procedures

  • Actively prospects through disciplined external calling efforts. Focus on companies with revenues in excess of $5 million with an emphasis on larger companies.  New business development loan production goals in the range of $15-20 million annually. 
  • Actively network through internal and external business events.
  • Actively manage the assigned portfolio to ensure retention and expansion of relationships.
  • Identify and assess credit opportunities using established ESL underwriting standards and closing requirements.
  • Document activities in Nextgen

Proactively manage the assigned portfolio to ensure retention and expansion of relationships. Portfolios likely to exceed $60 million and include some larger, more complex relationships.  Ensure annual credit reviews are completed on a timely basis. 

Adhere to member focused Customer Experience Service Standards.  Actively engage in personal and professional development.

Qualifications:

  • Bachelor's degree or 4 years of equivalent directly related experience and training in aspects of Commercial Banking
  • Bachelor's degree preferred
  • Minimum 7 years of progressively responsible commercial lending experience, including financial analysis and underwriting, with a minimum of 4 years in a relationship management capacity. 
  • Extensive knowledge of commercial credit and noncredit products including SBA products and programs.
  • Highly developed time management, leadership and time management skills
  • Excellent analytical, planning, communication, negotiation and interpersonal skills
  • Effective PC skills in Word, Excel and PowerPoint
  • Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

We’re committed to diversity, equity, and inclusion. ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve. We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work! 

#LI-JF1

#LI-Hybrid

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.PDN-9fbf3d7d-5034-4b32-a25b-39691afab769

About ESL Federal Credit Union

With 100 years of locally owned history, ESL Federal Credit Union serves as a full-service financial institution to more than 438,000 members and more than 17,200 businesses. The company provides personal, business banking, mortgage services and wealth management services through its locally-based 24 branch network, telephone, mobile, online and live chat center. The Rochester-based financial institution employs more than 950 people in Rochester, New York and holds more than $9.4 billion in assets. Since 1996, ESL has paid out 30 consecutive Owners’ Dividends to its members totaling more than $320 million. Since the creation of its Community Impact initiative in 2018, ESL has reinvested more than $153 million in grants throughout the community. ESL Federal Credit Union is headquartered at 225 Chestnut Street, in Rochester, and can be found online at www.esl.org.

As an employer, ESL hosts a workplace that appreciates the uniqueness in each employee. A workplace that seeks out employees from different backgrounds and cultures, skills and experiences because it values the variety of perspectives and ideas a richly diverse workforce can bring. The company has appeared on Great Place to Work® lists since 2010.

Federally insured by NCUA. Equal Housing Lender. ESL is a registered service mark of ESL Federal Credit Union. Qualification for the Owners’ Dividend is subject to eligibility requirements. Payment of a Dividend is not guaranteed. EOE, including disability/vets.

Related Jobs

Apply For This Job
Senior Relationship Manager Commercial Banking
ESL Federal Credit Union
Rochester, NY
Aug 29, 2025
Full-time
Your Information
First Name *
Last Name *
Email Address *
This email belongs to another account. Please use a diferent email address or Sign In.
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy and consent to receive emails from us about job opportunities, career resources, and other relevant updates. You can unsubscribe at any time.
Supercharge Your Resume with AI

Boost your resume with AI-driven enhancements. The tool analyzes and refines your content, highlighting your strengths and tailoring it for maximum impact. Get personalized suggestions and apply improvements instantly to stand out in the job market.

©2025 International Association of Women.
Powered by TalentAlly.