Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Genesys is seeking a detail-oriented and motivated Senior Revenue Accountant to join our growing team. This role is responsible for supporting SaaS revenue recognition. The Senior Accountant will assist in the validation, accounting, and review of sales-related transactions.

The ideal candidate will be instrumental in ensuring the accurate reporting of revenue and accounting data as part of the monthly revenue close process. You will play a key role in ensuring the accuracy and integrity of revenue reporting and will contribute to strategic business initiatives such as new product assessments and acquisitions.

Key Responsibilities

• Ensure revenue and related balance sheet accounts are recorded in compliance with ASC 606 and company policies.
• Review and validate data accuracy in the revenue system (RevPro).
• Prepare journal entries and perform detailed analyses to support the monthly close process.
• Reconcile revenue-related accounts, including deferred revenue, contract assets, and unbilled revenue.
• Maintain and operate internal controls related to revenue, supporting both internal and external audits.
• Perform advanced Excel-based data analysis to support revenue accounting activities.
• Process contract modifications, revenue adjustments, and other journal entries in RevPro.
• Assist in the testing, and implementation of system updates and enhancements.
• Participate in ad hoc projects, including new product evaluations, acquisitions, and internal reporting initiatives.

Qualifications

• Bachelor’s degree in accounting or finance; Master’s degree is a plus.
• 1–3 years of experience in revenue recognition or related accounting roles.
• CPA designation (or in the process)
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills, with the ability to convey technical information clearly.
• Proven ability to collaborate across departments, including Sales, Product, and Audit teams.
• Self-starter with the ability to manage multiple priorities and meet deadlines.
• Strong analytical and problem-solving skills with a practical, solution-oriented mindset.

Preferred Skills

• In-depth knowledge of ASC 606, particularly for SaaS revenue models.
• Experience with SFDC, RevPro (Zuora Revenue), and Workday.
• Advanced Excel skills (e.g., PivotTables, VLOOKUP, data modeling).

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Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to view a summary overview of our Benefits.

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.