DESCRIPTION

JOB SUMMARY

This position provides technical and business leadership to the Marketing Services Portfolios in the SCS Technology Organization (TO) and works with other technical departments (Infrastructure Services, Database Services, Development Strategies and Standards, etc.) on behalf of the Portfolios, and their business partners.  The position leads and participates in design/analysis/development during the entire solution development life cycle for large and complex solutions, architectural reviews, education and mentoring and problem resolution as required to implement and support Marketing Services and Customer Operations technology solutions.  The Solutions Architect will be able to work with executive team members, decision makers, and stakeholders to define strategies, requirements and tactical objectives needed to provide the technology capability to support the evolving business partner needs.  

The Solutions Architect provides consulting expertise to the business partners, helps guide technology decisions in order to maintain integrity across systems and provides project leadership on selected projects.   They will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of the systems investments in support of the business.

JOB REQUIREMENTS

Education

BS/BA degree in Computer Science, Management Information Systems, Business or related area of concentration preferred

Applicable Experience

• In-depth knowledge of development standards and integration best practices, data security/management, and enterprise architecture
• Working knowledge of Oracle SOA Suite, or other integration middleware such as Biztalk
• Working knowledge of SQL, Autosys, C#, .NET 8 (core)
• Familiarity with Microsoft Azure and /or Amazon Web Services
• Experience with web design and working with common frameworks, Bootstrap, Foundation, etc.
• Good understanding of REST/SOAP Web Services
• Experience with SAML/WS-Fed/Other Federation protocols
• Experience with SSIS, SRRS, and other ETL tools
• Experience with Agile as well as DevOps, CI/CD methodologies 
• Experience envisioning and defining innovative concepts and system solutions to meet evolving business requirements and strategic business objectives
• Expert knowledge of computing infrastructure and architectural design concepts and their application to strategic and tactical architecture decisions

Knowledge/Skills

• Strong understanding of application development, software evaluation practices and enterprise design
• Exceptional analytical, conceptual, and problem-solving abilities
• Ability to handle multiple assignments and conflicting priorities; Able to prioritize and execute tasks independently in a high-pressure environment
• Strong interpersonal skills; communicates effectively (verbal & written) with all levels of client, peer and TO management 
• Ability to present ideas in easy-to-understand business language
• Good knowledge of applicable data privacy practices and laws 
• Ability to build productive relationships with a focus on cooperation & teamwork both in the business and TO
• Ability to build consensus and present a strategic rather than tactical vision and be able to influence others 
• Ability to plan work and coordinate teams

JOB RESPONSIBILITIES

• Continuous engagement with Marketing Services, Customer Operations, Business management and technology/governance teams to understand the pipeline of business needs requiring network, compute, and data capabilities
• Active engagement during the initiation of projects by providing early high-level solutions analysis to define the needed technology capability and as a contributor to the development of proposals and business cases. 
• Conduct architecture reviews for all new solutions and platforms including vendor solutions, internal development and interfaces and/or data communications in preparation for and through the various Technology Validation and Architecture Review Board processes. Initiate and conduct periodic reviews to ensure optimized performance and data availability.
• Identify and communicate the strategic implications of emerging technologies and capabilities like AI. Manage the convergence of existing technology solutions to these new emerging capabilities and ensure compliance with enterprise strategies.
• Consult with the Technology Planning Analysts on the development of business and technology strategies and roadmaps.
• Provide a basis for and oversight of TO development standards both for internal development and with our vendors, provide coaching to the Marketing Services team as needed.  Consult with development teams to ensure code reviews are completed for both internally and externally developed solutions.
• Collaborate with the Data Analytics to ensure that data management (acquisition, storing, sharing, analytics, etc.) are an embedded capability in all new development or major solution upgrades.
• Create context diagrams as well as conceptual, logical and physical architecture as well as data orchestration diagrams
• Provide leadership and oversight associated with technology lifecycle management and Enterprise Strategies.
• Collaborate within the greater Technology Organization (Infrastructure Services, Database Services, Development Strategies and Standards, etc.…)  with the objective to align on evolving technology strategies within the Marketing Services and broader Technology organizations 
• Responsible for ongoing assessment of legacy applications to ensure alignment with business objectives and evaluate opportunities for application rationalizations

Other Requirements:

Occasional night and weekend work may be necessary.  Occasional travel when needed