Senior Systems Analyst
Job Description
Job Description:
The Role
Fidelity Investments has a Senior Systems Analyst opening that represents an outstanding opportunity to further develop an individual's career in technology and cybersecurity at one of the top tier financial services companies in America.
The Customer Protection Experience Single Sign On (SSO) team is looking for a motivated Senior Systems Analyst who will play a key role in providing a secure Single Sign On (SSO) experience for Fidelity's clients and vendors. As an analyst on our team, you will work with both internal and external partners to gather requirements, implement SSO connections, and solve complex problems. You will provide product analysis for a dynamic development team using Agile methodologies.
The Team
The Customer Protection Experience team is part of the Workplace Customer Protection Center of Excellence (CoE) and supports protecting thousands of employers and millions of participants. The team develops Single Sign On, B2B Security and Authorization infrastructure software components that are the backbone for many of Fidelity's web business applications including NetBenefits, PlanSponsor WebStation, and FocusPoint.
As a member of the Customer Protection CoE, you would be joining a culture that is defined by how our team members work. We:
Are Trusted, collaborative partners who are engaged and transparent.
Security subject matter experts and continuous learners that are passionate about protecting our customers.
Take personal accountability for quality & timely delivery of our services.
Demonstrate inclusion and empathy where everyone feels safe to be their authentic selves, and we foster associates' well-being by supporting work-life balance and guilt-free time off.
The Expertise and Skills You Bring
Bachelor's Degree in a related field, technology preferred, with 3-5 years' experience in a professional environment
Strong analytical and problem-solving skills to work with both technical and business partners, and effective in written and verbal communications and are dedicated to the appropriate audience (business vs. technology, associate vs. management, etc.)
Understanding of Single Sign On, SAML 2.0, or OIDC
Experience with Application logs or Splunk Logs
Ability to collaborate effectively with non-technical stakeholders and communicate technical information in clear, business-friendly terms.
Experience in troubleshooting issues by analyzing system logs, HTTP traces, database queries, etc.
Prior experience working in an Agile environment preferred but not required. Knowledge of Jira and Confluence a bonus
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
Certifications:
Category:
Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Job Description:
The Role
Fidelity Investments has a Senior Systems Analyst opening that represents an outstanding opportunity to further develop an individual's career in technology and cybersecurity at one of the top tier financial services companies in America.
The Customer Protection Experience Single Sign On (SSO) team is looking for a motivated Senior Systems Analyst who will play a key role in providing a secure Single Sign On (SSO) experience for Fidelity's clients and vendors. As an analyst on our team, you will work with both internal and external partners to gather requirements, implement SSO connections, and solve complex problems. You will provide product analysis for a dynamic development team using Agile methodologies.
The Team
The Customer Protection Experience team is part of the Workplace Customer Protection Center of Excellence (CoE) and supports protecting thousands of employers and millions of participants. The team develops Single Sign On, B2B Security and Authorization infrastructure software components that are the backbone for many of Fidelity's web business applications including NetBenefits, PlanSponsor WebStation, and FocusPoint.
As a member of the Customer Protection CoE, you would be joining a culture that is defined by how our team members work. We:
Are Trusted, collaborative partners who are engaged and transparent.
Security subject matter experts and continuous learners that are passionate about protecting our customers.
Take personal accountability for quality & timely delivery of our services.
Demonstrate inclusion and empathy where everyone feels safe to be their authentic selves, and we foster associates' well-being by supporting work-life balance and guilt-free time off.
The Expertise and Skills You Bring
Bachelor's Degree in a related field, technology preferred, with 3-5 years' experience in a professional environment
Strong analytical and problem-solving skills to work with both technical and business partners, and effective in written and verbal communications and are dedicated to the appropriate audience (business vs. technology, associate vs. management, etc.)
Understanding of Single Sign On, SAML 2.0, or OIDC
Experience with Application logs or Splunk Logs
Ability to collaborate effectively with non-technical stakeholders and communicate technical information in clear, business-friendly terms.
Experience in troubleshooting issues by analyzing system logs, HTTP traces, database queries, etc.
Prior experience working in an Agile environment preferred but not required. Knowledge of Jira and Confluence a bonus
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
Certifications:
Category:
Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
About Fidelity Investments
At Fidelity, since our founding in 1946, we have been dedicated to strengthening and security our clients’ financial well-being through exceptional service and innovative solutions. We empower over ~50 million people to achieve their most important financial goals, manage employee benefit programs for nearly 24,000 businesses, and support more than 16,000 wealth management firms and institutions with cutting-edge investments and technology. Our diverse business portfolio and independence provide us with a comprehensive view of the market and the stability to deliver long-term value for our customers. As the financial industry evolves and customer needs grow more complex, Fidelity continues to reinvent, innovate, and transform to meet the challenges of tomorrow’s financial landscape.
*Specifically serviced by our Clearing & Custody team within Fidelity Institutional
Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. To learn more about temporary positions at Fidelity Investments, visit FidelityTalentSource.com.
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