Job Description
Job Description:
Software Engineer- Production Support
Note: Fidelity will not provide immigration sponsorship for this position.
This position is for a Distributed Developer / Support Engineer within the R4 Responsive Customer and Account Maintenance Team covering multiple products in the Brokerage Recordkeeping Technology organization.
This Engineer will be responsible for responding to production incidents. You will closely with our business partners responding to application specific questions and work with the product teams to promote availability, resilience, and stability.
Skills Required
College degree in Computer Science or related field
Knowledge of Java, Datadog, Cloud (AWS)
Experience triaging production issues, locating performance improvements, and working with developers on production resolution
Responsibilities
This associate will assist in responsive scope:
Distributed On-Call Support
Ad-hoc Research/Analysis Requests
DR Testing
Audits
Code Reviews
Patching
Rehydration
Maintaining Playbooks
Collaboration with Ready Pillar
Certificate Management
Maintaining Reliability and Observability within the CAM Application.
Mainframe focus on Stability of the CAM Application which has critical Tier 0 and Tier1 Applications
Certifications:
Category:
Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Job Description:
Software Engineer- Production Support
Note: Fidelity will not provide immigration sponsorship for this position.
This position is for a Distributed Developer / Support Engineer within the R4 Responsive Customer and Account Maintenance Team covering multiple products in the Brokerage Recordkeeping Technology organization.
This Engineer will be responsible for responding to production incidents. You will closely with our business partners responding to application specific questions and work with the product teams to promote availability, resilience, and stability.
Skills Required
College degree in Computer Science or related field
Knowledge of Java, Datadog, Cloud (AWS)
Experience triaging production issues, locating performance improvements, and working with developers on production resolution
Responsibilities
This associate will assist in responsive scope:
Distributed On-Call Support
Ad-hoc Research/Analysis Requests
DR Testing
Audits
Code Reviews
Patching
Rehydration
Maintaining Playbooks
Collaboration with Ready Pillar
Certificate Management
Maintaining Reliability and Observability within the CAM Application.
Mainframe focus on Stability of the CAM Application which has critical Tier 0 and Tier1 Applications
Certifications:
Category:
Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
About Fidelity Investments
At Fidelity, since our founding in 1946, we have been dedicated to strengthening and security our clients’ financial well-being through exceptional service and innovative solutions. We empower over ~50 million people to achieve their most important financial goals, manage employee benefit programs for nearly 24,000 businesses, and support more than 16,000 wealth management firms and institutions with cutting-edge investments and technology. Our diverse business portfolio and independence provide us with a comprehensive view of the market and the stability to deliver long-term value for our customers. As the financial industry evolves and customer needs grow more complex, Fidelity continues to reinvent, innovate, and transform to meet the challenges of tomorrow’s financial landscape.
*Specifically serviced by our Clearing & Custody team within Fidelity Institutional
Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. To learn more about temporary positions at Fidelity Investments, visit FidelityTalentSource.com.
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