Sr Operations Professional-U

Charlotte, NC

Job Description

About Our Company


We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Independently process, reconcile and/or balance the assigned product according to department policy and procedures. Ensure comprehensive and seamless operations for all transaction requests with minimal direction. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of transactions follow industry rules/regulations and internal compliance procedures.

Key Responsibilities
  • Independently process, reconcile and/or balance for the assigned product in an accurate, timely and compliant manner.
  • Work with appropriate internal and external business partners to research and resolve issues, troubleshoot and provide seamless service. Identify process improvements and partner with appropriate resources to implement solutions.
  • Utilize various computer applications to provide operational processing information and take action as appropriate. May participate in various team or department project requests, as assigned.


Required Qualifications
  • Education: High school or GED.
  • Experience: 1-3 years of relevant experience.
  • *Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for
  • education and experience.
  • Previous operations, processing, or customer service experience.
  • Ability to research and resolve problems.
  • Demonstrated ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment.
  • Demonstrated understanding of company and industry regulatory requirements.
  • Strong written and verbal communication skills.
  • Strong attention to detail including demonstrated ability to meet accuracy standards in a high-volume processing situation.


Preferred Qualifications
  • Ability to understand and communicate complex issues.
  • Product-specific or financial services industry experience.

Base Pay Salary

The estimated base salary for this role is $44,400-$61,100/year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Non-Exempt

Job Family Group

Business Support & Operations

Line of Business

CLEAR Clearing

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

PDN-a13d65d0-e162-4aa1-8fe2-c89568d4cc8f

About Our Company


We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Independently process, reconcile and/or balance the assigned product according to department policy and procedures. Ensure comprehensive and seamless operations for all transaction requests with minimal direction. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of transactions follow industry rules/regulations and internal compliance procedures.

Key Responsibilities
  • Independently process, reconcile and/or balance for the assigned product in an accurate, timely and compliant manner.
  • Work with appropriate internal and external business partners to research and resolve issues, troubleshoot and provide seamless service. Identify process improvements and partner with appropriate resources to implement solutions.
  • Utilize various computer applications to provide operational processing information and take action as appropriate. May participate in various team or department project requests, as assigned.


Required Qualifications
  • Education: High school or GED.
  • Experience: 1-3 years of relevant experience.
  • *Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for
  • education and experience.
  • Previous operations, processing, or customer service experience.
  • Ability to research and resolve problems.
  • Demonstrated ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment.
  • Demonstrated understanding of company and industry regulatory requirements.
  • Strong written and verbal communication skills.
  • Strong attention to detail including demonstrated ability to meet accuracy standards in a high-volume processing situation.


Preferred Qualifications
  • Ability to understand and communicate complex issues.
  • Product-specific or financial services industry experience.

Base Pay Salary

The estimated base salary for this role is $44,400-$61,100/year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Non-Exempt

Job Family Group

Business Support & Operations

Line of Business

CLEAR Clearing

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

PDN-a13d65d0-e162-4aa1-8fe2-c89568d4cc8f

About Ameriprise Financial

For 125 years, we have remained true to our vision of putting our clients' interests first. We are passionate about helping you live the full and rich life you’ve earned and committed to helping you be brilliant.

A company with integrity.

Integrity has been a core value since we were founded by John Tappan in 1894. It's how, through panics, recessions, the Great Depression, and the recent Great Recession, we've grown into a global financial leader. We've never lost our focus on our clients. That's who we are.

  • We have more than $875 billion in assets under management and administration.

  • We maintain leadership positions in each of our core business segments: Advice & Wealth Management, Asset Management, Annuities, and Protection.

  • We have more than 2 million individual, business, and institutional clients.

Our Leaders

Part of our strength as a company comes from the strength of our leadership—an experienced and long-tenured team.

Our Locations

Ameriprise Financial was founded and is headquartered in Minneapolis. We also have corporate offices throughout the United States and across the globe, including New York, Boston, London, and India.

Our History

Since 1894, we at Ameriprise Financial have been helping millions of clients invest towards their financial goals and dreams.

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Ameriprise Financial
Sr Operations Professional-U
Ameriprise Financial
Charlotte, NC
Mar 7, 2026
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