Job Summary

Job Description

Medline Industries has an immediate opening for an experienced engineer to join our Platform Operations team. As a Senior Platform Operations Engineer, you’ll be a key player in our DevOps ecosystem, responsible for maintaining, optimizing, and enhancing our internal developer platform (IDP) and associated tools. Your deep knowledge and experience will empower our development teams to deliver high-quality software efficiently. The Senior Platform Operations Engineer is responsible for ensuring the operational performance, reliability, and security of critical development and automation platforms, including Artifactory, GitLab, Terraform, Vault, Packer, Jenkins, BitBucket, Prisma Cloud, SonarQube, Webload, Katalon, Playwright, Selenium, UFT, AWX, Azure DevOps, Onbase, and Outsystems. This role involves monitoring, maintaining, troubleshooting, and optimizing these platforms to support software development, CI/CD, automation, IaC, and business operations. The senior engineer also plays a key role in mentoring junior engineers, tracking team goals and key projects, and supporting project management activities.

MAJOR RESPONSIBILITIES

- Monitor, maintain, and optimize the performance and availability of assigned platforms.

- Implement and manage upgrades, patches, and configuration changes across platforms.

- Troubleshoot and resolve incidents, service interruptions, and performance issues.

- Collaborate with development, QA, security, and infrastructure teams to ensure platform alignment with business and technical requirements.

- Automate operational tasks and workflows using scripting and platform-native tools.

- Ensure compliance with security policies, standards, and best practices for all platforms.

- Manage user access, permissions, and integrations for supported platforms.

- Develop and maintain documentation for platform operations, procedures, and troubleshooting.

- Participate in on-call rotation and incident response as required.

- Support audits and compliance activities related to platform operations.

- Continuously evaluate and recommend improvements to platform architecture and operational processes.

- Mentor junior engineers and provide technical guidance.

- Track team goals and ensure alignment with organizational objectives.

- Assist with project management and coordination of key initiatives.

MINIMUM JOB REQUIREMENTS

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field is preferred.

Certification / Licensure

Relevant certifications (e.g., AWS/Azure, Jenkins, Terraform, GitLab, etc.) preferred but not required.

Work Experience

5+ years of experience in Platform Operations or DevOps. Experience managing large-scale, enterprise-grade environments.

Knowledge / Skills / Abilities

- Strong understanding of CI/CD, automation, and DevOps principles.
- Proficiency in scripting languages (e.g., Bash, Python, PowerShell).
- Experience with cloud platforms (Azure, AWS, GCP).
- Familiarity with monitoring, logging, and alerting tools.
- Excellent troubleshooting and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong communication and documentation skills.
- Experience mentoring and training junior engineers, including code reviews and technical guidance
- Proficiency in automation frameworks and infrastructure as code (IaC) at scale
- Advanced troubleshooting and root cause analysis for complex, multi-platform issues.

PREFERRED JOB REQUIREMENTS

Education

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

Certification / Licensure

Advanced certifications in cloud, DevOps, or specific platforms (e.g., Certified Jenkins Engineer, Terraform Associate, GitLab Certified).

Work Experience

- 7+ years of experience in platform operations or DevOps.
- Experience managing large-scale, enterprise-grade environments.

Knowledge / Skills / Abilities

- Deep expertise in multiple platforms listed above.
- Experience with infrastructure as code (IaC) and automation frameworks.
- Knowledge of security and compliance frameworks (e.g., SOC2, ISO 27001).
- Experience with containerization and orchestration (e.g., Docker, Kubernetes).
- Ability to communicate technical concepts to non-technical stakeholders
- Experience evaluating and recommending new technologies for platform enhancement
- Experience with advanced security practices, compliance, and risk management

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.