The Sr. Program Manager will serve as the bridge from strategy to execution for multiple strategic programs and initiatives across the Transformation team. This role involves working closely with Engineering and Transformation office leaders to oversee and manage special projects, ensure timely reporting on product releases, and facilitate cross-functional meetings to ensure objectives are met. The Sr. Program Manager will create, manage, and execute detailed program schedules, reports, and analysis to ensure planned achievement of milestones. They keep stakeholders informed and demonstrate strategic thinking for reducing program risks and maximizing program benefits.

Essential Duties and Responsibilities:

• Leads special complex projects, initiatives, and programs involving partners across USHE and SEI.
• Partner closely with the engineering team to monitor sprint progress, remove blockers, and ensure software milestones are delivered on time.
• Oversee the delivery of enterprise software solutions across multiple business units, ensuring requirements are well-defined, tested, and deployed effectively to achieve intended business outcomes.
• Works with program leadership and business/project owners to ensure business cases are built, solutions are defined, and proposal level estimates are gathered.
• Orchestrates project and workstream tasks and timelines – ability to turn concept into action and manage interdependencies across workstreams.
• Works with other departments to secure resources/support needs for delivery.
• Prepares and facilitates all project/program meetings, leadership alignment meetings, and process improvement discussions.
• Maintains roadmaps and oversees critical milestones across programs to support progress, and prioritization.
• Proactively identifies issues that could impact successful execution of project/program.
• Drives decision making amongst partner teams by using facts, capacity constraints, and prioritization exercises in regard to proposed project plans and activities.
• Leads and directs the work of others through influence.
• Develop and deliver clear, executive-ready communications like program updates, dashboards, business cases, and presentations.

Job Skills:

• Deep understanding of design, development, testing, and deployment processes (SDLC).
• Agile / Scrum / Kanban Methodologies – hands on experience leading sprint planning, retrospectives, and backlog management.
• Proven track record of successfully managing multiple projects simultaneously.
• Ability to understand system architecture, APIs, integrations and data flows to effectively communicate with engineers.
• Understanding of CI/CD pipelines, release management, and deployment practices.
• Strong organizational and leadership skills.
• Excellent communication and interpersonal skills.
• Proficient in project management software tools, methodologies, and best practices.
• Experience in Agile frameworks is highly desirable.
• Change management experience in guiding organizations through transformation initiatives and technology adoption.

Work Experience:

• Minimum of 6 years of experience in programming management, preferably in a technology-focused environment.

Education:

• Bachelor’s degree in Business Administration, Project Management, Computer Science, or related field.

Certificates, licenses and registrations:

• PMP certification is a plus.

Other:

• Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 – 20%) or Capella Core Faculty (5 – 10%).
• Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role. If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs.
• If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.
• Faculty and Federal Work Study roles require access to work in setting which enables meeting all requirements of the role (including computer, privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.
• This role may require lifting, however reasonable accommodations will be provided in accordance with our ADA policies.
• Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers.
• Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered.
• Able to access information using a computer.
• Other essential functions and marginal job functions are subject to modification.

SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.

Careers - Our Benefits, Strategic Education, Inc

SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.

$92,700.00 - $139,100.00 - Salary

If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.

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