Sr. Regulatory Compliance Specialist

Buffalo, NY

Job Description

ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio ofRail,Ocean,Air, andRoad services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate, manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world.

Purpose Statement

ROAR is renowned for its award-winning customer service, and we are seeking a candidate who embodies a positive, calm demeanor, with a strong desire to assist our team and our clients. In a time of industry volatility, we value individuals who can guide our associates and customers through challenges with patience and empathy, ensuring a seamless and supportive experience.

The Sr. Regulatory Compliance Specialist will actively support ROAR's international import/export operations to ensure that we and our customers are compliant with all federal regulations. This role is designed for a candidate who will progressively take on greater leadership responsibility after gaining the necessary experience and expertise.

Key Accountabilities and Outcomes

* Provide guidance and support to the internal team on customs-related matters as they relate to importer/broker compliance
* Remain current with changes in Customs laws and regulations
* Assist with internal training and customer education regarding rapidly changing tariffs
* Conduct internal audits to ensure compliance with customs regulations and tariff changes
* Assist with post entry claims as needed
* Assist with Liquidated Damages/Penalty cases as needed
* Ensure Power of Attorney compliance
* Process continuous bonds and any updates applicable to current bonds caused by increased tariffs
* Proactively seek/suggest solutions for enhancing operational efficiencies
* Develop and document compliance procedures

Knowledge, Skills, and Experience

* A U.S. Customs Broker License is essential for this role
* A minimum of 8 years' experience working in Customs brokerage; fluency in customs compliance is preferred, 10 years preferred
* Willing to be mentored/developed for leadership role in the division
* Excellent written and oral communication & presentation skills
* Extremely organized with a high level of attention to detail and accuracy
* Ability to work effectively with others in a team environment
* Proficient with Microsoft Office Suite; experience with CargoWise is a distinct advantage

COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"),reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$74,630.00-$100,970.00

Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at hrhelp@rich.comif you need assistance completing this application or to otherwise participate in the application process.

PDN-a00fa6ab-4005-40cc-85f5-59011d56dc29

ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio ofRail,Ocean,Air, andRoad services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate, manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world.

Purpose Statement

ROAR is renowned for its award-winning customer service, and we are seeking a candidate who embodies a positive, calm demeanor, with a strong desire to assist our team and our clients. In a time of industry volatility, we value individuals who can guide our associates and customers through challenges with patience and empathy, ensuring a seamless and supportive experience.

The Sr. Regulatory Compliance Specialist will actively support ROAR's international import/export operations to ensure that we and our customers are compliant with all federal regulations. This role is designed for a candidate who will progressively take on greater leadership responsibility after gaining the necessary experience and expertise.

Key Accountabilities and Outcomes

* Provide guidance and support to the internal team on customs-related matters as they relate to importer/broker compliance
* Remain current with changes in Customs laws and regulations
* Assist with internal training and customer education regarding rapidly changing tariffs
* Conduct internal audits to ensure compliance with customs regulations and tariff changes
* Assist with post entry claims as needed
* Assist with Liquidated Damages/Penalty cases as needed
* Ensure Power of Attorney compliance
* Process continuous bonds and any updates applicable to current bonds caused by increased tariffs
* Proactively seek/suggest solutions for enhancing operational efficiencies
* Develop and document compliance procedures

Knowledge, Skills, and Experience

* A U.S. Customs Broker License is essential for this role
* A minimum of 8 years' experience working in Customs brokerage; fluency in customs compliance is preferred, 10 years preferred
* Willing to be mentored/developed for leadership role in the division
* Excellent written and oral communication & presentation skills
* Extremely organized with a high level of attention to detail and accuracy
* Ability to work effectively with others in a team environment
* Proficient with Microsoft Office Suite; experience with CargoWise is a distinct advantage

COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"),reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$74,630.00-$100,970.00

Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at hrhelp@rich.comif you need assistance completing this application or to otherwise participate in the application process.

PDN-a00fa6ab-4005-40cc-85f5-59011d56dc29

About Rich Products Corporation

Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities.  From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world.  Beyond great food, our customers also gain insights to help them stay competitive, no matter their size.  Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods among others.  Working in 100 locations globally, with annual sales exceeding $5 billion, Rich’s is a global leader with a focus on everything that family makes possible.  Rich’s Infinite Possibilities.  One Family.

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Sr. Regulatory Compliance Specialist
Rich Products Corporation
Buffalo, NY
Oct 8, 2025
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