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Student Teller - Batavia Office / Brockport Office/ Geneseo Office - Summer 2025

ESL Federal Credit Union

Geneseo, NY

Full-Time

Student Teller - Batavia Office / Brockport Office/ Geneseo Office - Summer 2025

ESL Federal Credit Union

Geneseo, NY

Full-Time

Jan 04, 2025

Other

Job Description

Hours:

40

Schedule:

This position is for Summer 2025 (May - August)

Monday – Saturday with a day off during the week. Branch hours are Monday & Thursday 9:00 a.m. – 5:00 p.m., Tuesday & Wednesday 9:00 a.m. – 4:00 p.m., Friday 9:00 a.m. – 6:00 p.m., and Saturday 9:00 a.m. – 1:30 p.m. Must be flexible to meet current and future business needs.

Pay:

$17.50

This position is for students currently enrolled in an undergraduate program and a minimum of one year of coursework completed.

The Student Teller Internship is an opportunity for students interested in pursuing a career in banking and learning more about the industry. Students will learn the fundamentals of banking and gain exposure to career paths within the branch network. The position will allow you to:

• Apply classroom knowledge in real world setting • Use problem solving skills • Gain basic financial literacy which can be applied to your personal finances • Learn basic banking principles including knowledge of loans and how loans work, proper cash handling techniques, how to identify counterfeit cash and checks, and the ability to balance a cash drawer • Assist members with processing financial transactions • Learn how to prospect customers for their banking needs • Create a positive member experience • Contribute to the overall operational success of a branch

Accountabilities:

This position is accountable for servicing members within operational and service level guidelines while contributing to the achievement of team lead objectives; internal and external satisfaction targets.

Ensure operational proficiency by processing customer transactions effectively, efficiently and accurately

• Complete daily transactions • Meet balance accuracy standards • Learn and follow all policies, procedures, and processes Participate in efforts to achieve unit’s customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores. Adhere to member focus processes and expectations • Participate in coaching processes to improve proficiency in member focus behaviors • Use same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets.

Qualifications:

Currently enrolled in an undergraduate program and a minimum of one year of coursework completed
Minimum 3.0 GPA preferred
Proficient in PC applications
Good verbal and written communications skills
People and team oriented
Prior customer service experience preferred
Maintains a high degree of flexibility in support of branch needs
Legal authorization to work in the US now and in the future without sponsorship
Demonstrate alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

We’re committed to diversity, equity, and inclusion. ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve. We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work! #LI-KZ1Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Hours:

40

Schedule:

This position is for Summer 2025 (May - August)

Pay:

$17.50

This position is for students currently enrolled in an undergraduate program and a minimum of one year of coursework completed.

Accountabilities:

Ensure operational proficiency by processing customer transactions effectively, efficiently and accurately

Qualifications:

Currently enrolled in an undergraduate program and a minimum of one year of coursework completed
Minimum 3.0 GPA preferred
Proficient in PC applications
Good verbal and written communications skills
People and team oriented
Prior customer service experience preferred
Maintains a high degree of flexibility in support of branch needs
Legal authorization to work in the US now and in the future without sponsorship
Demonstrate alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

About ESL Federal Credit Union

With 100 years of locally owned history, ESL Federal Credit Union serves as a full-service financial institution to more than 438,000 members and more than 17,200 businesses. The company provides personal, business banking, mortgage services and wealth management services through its locally-based 24 branch network, telephone, mobile, online and live chat center. The Rochester-based financial institution employs more than 950 people in Rochester, New York and holds more than $9.4 billion in assets. Since 1996, ESL has paid out 30 consecutive Owners’ Dividends to its members totaling more than $320 million. Since the creation of its Community Impact initiative in 2018, ESL has reinvested more than $153 million in grants throughout the community. ESL Federal Credit Union is headquartered at 225 Chestnut Street, in Rochester, and can be found online at www.esl.org.

As an employer, ESL hosts a workplace that appreciates the uniqueness in each employee. A workplace that seeks out employees from different backgrounds and cultures, skills and experiences because it values the variety of perspectives and ideas a richly diverse workforce can bring. The company has appeared on Great Place to Work® lists since 2010.

Federally insured by NCUA. Equal Housing Lender. ESL is a registered service mark of ESL Federal Credit Union. Qualification for the Owners’ Dividend is subject to eligibility requirements. Payment of a Dividend is not guaranteed. EOE, including disability/vets.

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Student Teller - Batavia Office / Brockport Office/ Geneseo Office - Summer 2025

ESL Federal Credit Union

Geneseo, NY

Jan 4, 2025

Full-time

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