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Supervisor HIM On-Site - HIM Operations

Chapel Hill, NC

Job Description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
This position functions as a mid-level manager with daily on-site operational responsibilities for HIM Operations. This position directly supervises staff performing all aspects of document imaging (including prep, scan, index, import, QA, and decentralized QA), chart analysis & physician relations, chart correction, quality audits, on-going record review, forms management, transcription, and release of information.


Responsibilities:
1. Supervises, assigns work, reviews productivity and completes quality audits of a cross-disciplinary team for all aspects of HIM Operations. Participates in staff recruitment, hiring and orientation. Selects and appraises employees. Conducts performance evaluations and employee discipline in accordance with UNCHCS policies and procedures. Provides direction and oversight to subordinates. Performs HIM Operations employee orientation and training programs to ensure competent staff.
2. Manage team projects and participate on intra-departmental projects. Lead or serve on recurring task force teams, project workgroups, special projects, and leadership meetings. Develops and implements process improvement plans.Independently, or in collaboration with other leadership, develops and implements procedures to optimize HIM Operations. Documents new or revised procedures and ensures staff and other departments are aware of, and properly trained in, all procedures. May be asked to serve on local and/or system committees, councils, focus groups and work teams associated with advancing the HIM strategy. Performs routine and ad hoc analyses, audits, reporting, and workflow studies as required to ensure HIM Operations optimization. Analyzes findings and prepares reports related to clinical departments decentralized scanning results to present to clinical departments and management in appropriate forums.
3. Serve as the primary or secondary liaison between the Shared Services HIM department and the local entity. Develop and maintain strong working relationships with entity leadership in order to represent HIM in department and committee meetings as required.Ensures staff complies with relevant regulations, policies and procedures, and application of those policies and procedures. Motivates and implements personnel actions as necessary. Researches and resolves problems referred by staff. Monitors work schedules of staff and receive and approve requests for time off based on work volumes and staffing schedules. Manages and approves time and attendance for staff.
4. Serves as the on-site liaison to copy service to ensure release of information are processed timely and accurately.Provides back up for HIM staff as necessary for all the functions of HIM (scanning, indexing, analysis, chart correction, identity, quality audits, release of information, etc.).


Other Information

Other information:
Education Requirements:
● Associate's degree in a related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● If an Associate's Degree: Two (2) years of relevant experience.
● If a High School Diploma or GED: Six (6) years of relevant experience.
Knowledge/Skills/and Abilities Requirements:


Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: HIM Operations

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $20.53 - $29.23 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No


This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.


Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

PDN-a03be8a7-fe5e-41f7-a92b-ea275aa58851

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
This position functions as a mid-level manager with daily on-site operational responsibilities for HIM Operations. This position directly supervises staff performing all aspects of document imaging (including prep, scan, index, import, QA, and decentralized QA), chart analysis & physician relations, chart correction, quality audits, on-going record review, forms management, transcription, and release of information.


Responsibilities:
1. Supervises, assigns work, reviews productivity and completes quality audits of a cross-disciplinary team for all aspects of HIM Operations. Participates in staff recruitment, hiring and orientation. Selects and appraises employees. Conducts performance evaluations and employee discipline in accordance with UNCHCS policies and procedures. Provides direction and oversight to subordinates. Performs HIM Operations employee orientation and training programs to ensure competent staff.
2. Manage team projects and participate on intra-departmental projects. Lead or serve on recurring task force teams, project workgroups, special projects, and leadership meetings. Develops and implements process improvement plans.Independently, or in collaboration with other leadership, develops and implements procedures to optimize HIM Operations. Documents new or revised procedures and ensures staff and other departments are aware of, and properly trained in, all procedures. May be asked to serve on local and/or system committees, councils, focus groups and work teams associated with advancing the HIM strategy. Performs routine and ad hoc analyses, audits, reporting, and workflow studies as required to ensure HIM Operations optimization. Analyzes findings and prepares reports related to clinical departments decentralized scanning results to present to clinical departments and management in appropriate forums.
3. Serve as the primary or secondary liaison between the Shared Services HIM department and the local entity. Develop and maintain strong working relationships with entity leadership in order to represent HIM in department and committee meetings as required.Ensures staff complies with relevant regulations, policies and procedures, and application of those policies and procedures. Motivates and implements personnel actions as necessary. Researches and resolves problems referred by staff. Monitors work schedules of staff and receive and approve requests for time off based on work volumes and staffing schedules. Manages and approves time and attendance for staff.
4. Serves as the on-site liaison to copy service to ensure release of information are processed timely and accurately.Provides back up for HIM staff as necessary for all the functions of HIM (scanning, indexing, analysis, chart correction, identity, quality audits, release of information, etc.).


Other Information

Other information:
Education Requirements:
● Associate's degree in a related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● If an Associate's Degree: Two (2) years of relevant experience.
● If a High School Diploma or GED: Six (6) years of relevant experience.
Knowledge/Skills/and Abilities Requirements:


Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: HIM Operations

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $20.53 - $29.23 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No


This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.


Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

PDN-a03be8a7-fe5e-41f7-a92b-ea275aa58851

About UNC Health

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research. 

 UNC Health and its 33,000 employees, continue to serve as North Carolina’s Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world class research conducted in the UNC School of Medicine, translating that innovation to life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us.

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Supervisor HIM On-Site - HIM Operations
UNC Health
Chapel Hill, NC
Oct 30, 2025
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