Supervisor, Operational Services II-Braintree/Easton

Braintree, MA

Job Description

Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative healthcare leader, delivering an effective system of connected care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our team of physicians, primary care providers and clinicians work with hospitals, community specialists and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.


SUMMARY

Under general management, supervises the staff and daily operations for Service Line operations for a large group at the Site of a single clinical area or combination of multiple smaller areas and/or locations and provides management support. Establishes and maintains systems to ensure that patient service and clinical flow support organizational objectives. Assists with development, monitoring and management of department budgets. This role independently performs the full scope of duties for a large recognized department or region (typically 20 employees with subordinate supervisors or other complexities such as 7 day operations or multiple specialties).

EDUCATION/LICENSES/CERTIFICATIONS

  • Bachelor's Degree in an appropriate discipline (or equivalent education, training or experience) required.

  • Licensure required for certain clinical positions.

  • American Heart Association Basic Life Support (BLS) is strongly preferred if the job is in a patient-facing clinical capacity.

  • Advanced Cardiac Life Support (ACLS) may be required based on specialty.

EXPERIENCE

  • Requires knowledge of medical support functions in an ambulatory care setting, typically acquired through 5 - 7 years of medical practice experience, including at least 2 direct supervising at least two staff

SKILLS

  • Demonstrated organizational, leadership and teamwork skills.

  • Strong organizational and problem resolution skills.

The annual range for this role is $68,480 to $102,720 per year based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you'll find a far- reaching choice of benefits and incentives.

Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.

Benefits Include:

  • Up to 8% company retirement contribution,

  • Generous Paid Time Off

  • 10 paid holidays,

  • Paid professional development,

  • Generous health and welfare benefit package

Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).

VEVRAA Federal Contractor

Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state

PDN-a06a2c1d-04ad-427e-b29e-9723c9b7a8a3

Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative healthcare leader, delivering an effective system of connected care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our team of physicians, primary care providers and clinicians work with hospitals, community specialists and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.


SUMMARY

Under general management, supervises the staff and daily operations for Service Line operations for a large group at the Site of a single clinical area or combination of multiple smaller areas and/or locations and provides management support. Establishes and maintains systems to ensure that patient service and clinical flow support organizational objectives. Assists with development, monitoring and management of department budgets. This role independently performs the full scope of duties for a large recognized department or region (typically 20 employees with subordinate supervisors or other complexities such as 7 day operations or multiple specialties).

EDUCATION/LICENSES/CERTIFICATIONS

  • Bachelor's Degree in an appropriate discipline (or equivalent education, training or experience) required.

  • Licensure required for certain clinical positions.

  • American Heart Association Basic Life Support (BLS) is strongly preferred if the job is in a patient-facing clinical capacity.

  • Advanced Cardiac Life Support (ACLS) may be required based on specialty.

EXPERIENCE

  • Requires knowledge of medical support functions in an ambulatory care setting, typically acquired through 5 - 7 years of medical practice experience, including at least 2 direct supervising at least two staff

SKILLS

  • Demonstrated organizational, leadership and teamwork skills.

  • Strong organizational and problem resolution skills.

The annual range for this role is $68,480 to $102,720 per year based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. Atrius Health complies with all minimum wage laws as applicable. In addition to your salary, Atrius Health offers benefits such as, a comprehensive benefits package, incentive, and recognition programs. No matter where or when you begin a career with Atrius Health, you'll find a far- reaching choice of benefits and incentives.

Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.

Benefits Include:

  • Up to 8% company retirement contribution,

  • Generous Paid Time Off

  • 10 paid holidays,

  • Paid professional development,

  • Generous health and welfare benefit package

Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).

VEVRAA Federal Contractor

Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state

PDN-a06a2c1d-04ad-427e-b29e-9723c9b7a8a3

About Atrius Health

Atrius Health, formed in 2004, is a not-for-profit, 501 tax-exempt organization, and is the largest independent physician-led healthcare organization in the Northeast. Atrius Health delivers a system of connected care for more than 740,000 adult and pediatric patients in eastern and central Massachusetts.

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Supervisor, Operational Services II-Braintree/Easton
Atrius Health
Braintree, MA
Nov 22, 2025
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