Job Description
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
The Patient Access Supervisor is responsible for oversight of the Patient Access staff and functions including, but not limited to, facility based scheduling, pre-registration, registration, insurance verification, pre-certification, and financial clearance under the direction of the Revenue Cycle Director.
Responsibilities:
1. Supervises the day-to-day staff activities, and coordinates Patient Access coverage and staffing, for all assigned areas of responsibility.
| 2. Ensures all staff are properly trained, providing on the job training and recommending formal training as needed. |
3. Monitors assigned work queues, and ensures all accounts requiring follow-up are cleared timely to prevent negative impact on AR
4. Demonstrates advanced knowledge of both commercial and governmental payer structures, and ensures changes in payer requirements are addressed in day-to-day processes.
5. Attempts to mediate daily patient scheduling, pre-registration, pre-certification or registration issues and elevates any issues that cannot be resolved independently.
| 6. Demonstrates advanced knowledge of both commercial and governmental payer structures, and ensures changes in payer requirements are addressed in day-to-day processes. 7. Demonstrates knowledge of and proficiency with both Epic and all available electronic eligibility systems. 8. Independently develops unit structure and processes aimed at achieving set goals. |
Other Information
Other information:
- Associate's Degree in Business or related field. *In lieu of an Associates Degree, Nash UNC will consider 2 years of equivalent work experience in a managerial/leadership role.
- Bachelor's Degree is preferred
- 1 year of experience in patient financial services experience in a professional or healthcare setting.
Job Details
Legal Employer: Nash Hospitals
Entity: Nash UNC Health Care
Organization Unit: NGH Registration Discharge
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Rocky Mount
Exempt From Overtime: Exempt: Yes
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
The Patient Access Supervisor is responsible for oversight of the Patient Access staff and functions including, but not limited to, facility based scheduling, pre-registration, registration, insurance verification, pre-certification, and financial clearance under the direction of the Revenue Cycle Director.
Responsibilities:
1. Supervises the day-to-day staff activities, and coordinates Patient Access coverage and staffing, for all assigned areas of responsibility.
| 2. Ensures all staff are properly trained, providing on the job training and recommending formal training as needed. |
3. Monitors assigned work queues, and ensures all accounts requiring follow-up are cleared timely to prevent negative impact on AR
4. Demonstrates advanced knowledge of both commercial and governmental payer structures, and ensures changes in payer requirements are addressed in day-to-day processes.
5. Attempts to mediate daily patient scheduling, pre-registration, pre-certification or registration issues and elevates any issues that cannot be resolved independently.
| 6. Demonstrates advanced knowledge of both commercial and governmental payer structures, and ensures changes in payer requirements are addressed in day-to-day processes. 7. Demonstrates knowledge of and proficiency with both Epic and all available electronic eligibility systems. 8. Independently develops unit structure and processes aimed at achieving set goals. |
Other Information
Other information:
- Associate's Degree in Business or related field. *In lieu of an Associates Degree, Nash UNC will consider 2 years of equivalent work experience in a managerial/leadership role.
- Bachelor's Degree is preferred
- 1 year of experience in patient financial services experience in a professional or healthcare setting.
Job Details
Legal Employer: Nash Hospitals
Entity: Nash UNC Health Care
Organization Unit: NGH Registration Discharge
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Rocky Mount
Exempt From Overtime: Exempt: Yes
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
About UNC Health
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.
UNC Health and its 33,000 employees, continue to serve as North Carolina’s Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world class research conducted in the UNC School of Medicine, translating that innovation to life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us.
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