Technical Consultant (A/V Media Services)
Job Description
About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Eligibility on day 1 for all benefits
- Dollar-for-dollar 401(k) match, up to 5%
- Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
- Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
Job Summary
The Technical Consultant role at Baylor Scott & White The Heart Hospital is a member of an A/V team that manages and supports a wide range of multimedia functions including live surgical streaming, virtual meetings, educational conference production, and professional photo/video content creation and editing to enhance communication, training, and outreach
Essential Functions of the Role
- Executes live surgical case streaming for both internal collaboration and external educational purposes, maintaining high-quality transmission standards
- Manages live educational conference events, providing full A/V support from setup to execution
- Creates and edits original video content for training, education, and promotional use within the hospital system.
- Provides liaison support with Information Technology and Audio-Visual vendors and contractors, ensuring the support of managed services in assigned areas.
- Provides ongoing technical support to customers, developing procedures as needed.
- Researches technological solutions and methods of application delivery to satisfy business requirements..
Belonging Statement
We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
Qualifications
- EDUCATION - Associate's or 2 years of work experience above the minimum qualification
- EXPERIENCE - 5 years of experience
Preferred Skills/Abilities:
- Adept in video editing, graphic design, and Adobe Suite
- Working knowledge of WordPress
- Knowledge of technical stage lighting and light computer programs
- Knowledge of audio/sound equipment, including operation of sound board and microphones during live events and/or meetings
- Ability to troubleshoot problems in all technical areas during meetings/events, including video, audio or lighting issues
- Strong attentiveness and detail-oriented
- Commitment and ability to work in and contribute to overall staff in team-based environment
About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Eligibility on day 1 for all benefits
- Dollar-for-dollar 401(k) match, up to 5%
- Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
- Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
Job Summary
The Technical Consultant role at Baylor Scott & White The Heart Hospital is a member of an A/V team that manages and supports a wide range of multimedia functions including live surgical streaming, virtual meetings, educational conference production, and professional photo/video content creation and editing to enhance communication, training, and outreach
Essential Functions of the Role
- Executes live surgical case streaming for both internal collaboration and external educational purposes, maintaining high-quality transmission standards
- Manages live educational conference events, providing full A/V support from setup to execution
- Creates and edits original video content for training, education, and promotional use within the hospital system.
- Provides liaison support with Information Technology and Audio-Visual vendors and contractors, ensuring the support of managed services in assigned areas.
- Provides ongoing technical support to customers, developing procedures as needed.
- Researches technological solutions and methods of application delivery to satisfy business requirements..
Belonging Statement
We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
Qualifications
- EDUCATION - Associate's or 2 years of work experience above the minimum qualification
- EXPERIENCE - 5 years of experience
Preferred Skills/Abilities:
- Adept in video editing, graphic design, and Adobe Suite
- Working knowledge of WordPress
- Knowledge of technical stage lighting and light computer programs
- Knowledge of audio/sound equipment, including operation of sound board and microphones during live events and/or meetings
- Ability to troubleshoot problems in all technical areas during meetings/events, including video, audio or lighting issues
- Strong attentiveness and detail-oriented
- Commitment and ability to work in and contribute to overall staff in team-based environment
About Baylor Scott & White Health
As the largest not-for-profit health system in the state of Texas, Baylor Scott & White promotes the health and well-being of every individual, family and community it serves. It is committed to making quality care more accessible, convenient, and affordable through its integrated delivery network, which includes the Baylor Scott & White Health Plan, Baylor Scott & White Research Institute, the Baylor Scott & White Quality Alliance and its leading digital health platform – MyBSWHealth. Through 51 hospitals and more than 1,100 access points, including flagship academic medical centers in Dallas, Fort Worth and Temple, the system offers the full continuum of care, from primary to award-winning specialty care. Founded as a Christian ministry of healing more than a century ago, Baylor Scott & White today serves more than three million Texans.
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