Job Summary

• You will play a role in providing exceptional food and service to our patients. 
• You will ensure tray accuracy and presentation. 
• You will oversees the routing of tray distribution and utilize the CBORD Tray Monitor system to mark trays loaded into the cart

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Who We Are

The leaders and best in food service have an opportunity available for a Temporary Food Service Associate Supervisor to join our team. Food Service Personnel are expected to provide world class customer service to Michigan Medicine patients, visitors and their coworkers while maintaining the highest quality standards for food safety and sanitation.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and we want to inspire and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

Responsibilities*

• Monitor and respond to temperature alerts for refrigeration units throughout the shift.
• Physically inspect and audit nourishment room refrigerators as outlined in the TempTrak Whiteboard, discarding expired or improperly labeled products.
• Deliver tube feeding and oral supplements based on pager requests during the early morning hours.
• Pick up and deliver Vivonex orders and other formula products between designated locations as needed.
• Manage QA fridges by delivering, picking up, sanitizing, and updating their status on the online whiteboard.
• Document corrective actions and communicate with relevant teams, including sending end-of-shift summary emails.
• Submit work orders for malfunctioning refrigeration units and escalate urgent issues to hospital maintenance or kitchen management.
• Refill and organize patient food labels and permanent markers to ensure clear and accurate labeling.
• Review notes from the previous shift to ensure proper handoff and continuity of operations.
• Coordinate with nursing staff regarding patient-owned food items and other special handling requests.

  Required Qualifications*

  • High School Diploma or equivalent required; post-secondary coursework or certification in food service, healthcare, or related field preferred.
  • Previous experience in food service, nutrition support, or healthcare environment preferred.
  • Strong attention to detail for handling patient food items, labeling, and compliance with safety protocols.
  • Basic computer skills required to access and update online Whiteboards, send emails, and manage alerts.
  • Physical ability to frequently walk, bend, lift (up to 25 lbs), and carry equipment or food items throughout the shift.
  • Demonstrated customer service skills and the ability to communicate professionally with nursing staff, patients, and other departments.
  • Problem-solving skills to identify, investigate, and take corrective action in response to equipment alerts or malfunctions.
  • Ability to work independently and manage time efficiently, adjusting priorities according to needs and alert status.

    How You'll Grow

    Temporary employees have opportunities to obtain permanent employment with Michigan Medicine. You will receive training on a variety of roles within the kitchen.

    Work Schedule

    40hr

    Monday-Friday 

    5:30am-2:00pm

    Modes of Work

    Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

    Background Screening

    Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.  

    U-M EEO Statement

    The University of Michigan is an equal employment opportunity employer.

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