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Unit Assistant

Oakland, CA
Full-Time

Job Description

This position is responsible for supporting and coordinating the administrative activities of the nursing unit. May be assigned to cover multiple units.



Essential Responsibilities:



  • Processes transfers and discharges using the Admit-Discharge-Transfer (ADT) system in the electronic medical record.

  • Answers and appropriately routes internal and external telephone calls.

  • Orders materials and supplies for the unit, and collects equipment and medication from the dumb waiter system.

  • Answers call system from nurses station; follows up with patient and/or family as appropriate.

  • Makes follow-up appointments for patients as necessary.

  • In conjunction with Discharge Coordinator, organizes transfers to skilled nursing facilities, including printing relevant sections of the patient chart.

  • Prepares discharge packets and other documents for patients (including maternal/baby).

  • Maintains the units business equipment, including maintaining appropriately charged wireless carts.

  • Arranges for special maintenance or repair of the units business equipment.

  • Updates the units white board (this function may be eliminated).

  • Maintains the Minimum Record.

  • Assists unit personnel in the use of the electronic medical record and other systems; may act as the unit resource for computer-related issues.

  • Acts as greeter for the unit, greeting new patients and their families.

  • Coordinates discharge times, contacts family members with discharge information, and otherwise facilitates a timely discharge when the patient is ready.

  • Initiates units downtime procedures when necessary.

  • Communicates with other units/departments.

  • May support Environmental Services in the data entry into the ADT system the status of clean and dirty beds.

  • May help to facilitate co-pay collections by communicating with the Admitting office when family members are present on the unit, relaying information to Admitting or to the patient/family, etc.

  • Assists with other unit duties such as collecting meal trays, taking STAT specimens to the lab, etc.

  • Performs other related duties as assigned.


Basic Qualifications:


Experience



  • N/A


Education



  • High School Diploma/GED.


License, Certification, Registration



  • N/A


Additional Requirements:



  • Working knowledge of PCs and the ability to navigate in a Windows environment utilizing a mouse.

  • Basic knowledge of office equipment (fax machine, copy machine, scanner).

  • Typing 25 wpm.

  • Ability to read and comprehend complex instructions, correspondence, and medical record documents in English.

  • Ability to write simple correspondence using email.

  • Working knowledge of computer applications to include Windows 95/97, 2000 or Windows NT is required.

  • Must be willing to work in a Labor Management Partnership environment.

  • Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.


Preferred Qualifications:



  • Medical Terminology Certificate Preferred


PDN-a03bf8b1-e4ec-4cfc-a017-2307fe756f38

This position is responsible for supporting and coordinating the administrative activities of the nursing unit. May be assigned to cover multiple units.



Essential Responsibilities:



  • Processes transfers and discharges using the Admit-Discharge-Transfer (ADT) system in the electronic medical record.

  • Answers and appropriately routes internal and external telephone calls.

  • Orders materials and supplies for the unit, and collects equipment and medication from the dumb waiter system.

  • Answers call system from nurses station; follows up with patient and/or family as appropriate.

  • Makes follow-up appointments for patients as necessary.

  • In conjunction with Discharge Coordinator, organizes transfers to skilled nursing facilities, including printing relevant sections of the patient chart.

  • Prepares discharge packets and other documents for patients (including maternal/baby).

  • Maintains the units business equipment, including maintaining appropriately charged wireless carts.

  • Arranges for special maintenance or repair of the units business equipment.

  • Updates the units white board (this function may be eliminated).

  • Maintains the Minimum Record.

  • Assists unit personnel in the use of the electronic medical record and other systems; may act as the unit resource for computer-related issues.

  • Acts as greeter for the unit, greeting new patients and their families.

  • Coordinates discharge times, contacts family members with discharge information, and otherwise facilitates a timely discharge when the patient is ready.

  • Initiates units downtime procedures when necessary.

  • Communicates with other units/departments.

  • May support Environmental Services in the data entry into the ADT system the status of clean and dirty beds.

  • May help to facilitate co-pay collections by communicating with the Admitting office when family members are present on the unit, relaying information to Admitting or to the patient/family, etc.

  • Assists with other unit duties such as collecting meal trays, taking STAT specimens to the lab, etc.

  • Performs other related duties as assigned.


Basic Qualifications:


Experience



  • N/A


Education



  • High School Diploma/GED.


License, Certification, Registration



  • N/A


Additional Requirements:



  • Working knowledge of PCs and the ability to navigate in a Windows environment utilizing a mouse.

  • Basic knowledge of office equipment (fax machine, copy machine, scanner).

  • Typing 25 wpm.

  • Ability to read and comprehend complex instructions, correspondence, and medical record documents in English.

  • Ability to write simple correspondence using email.

  • Working knowledge of computer applications to include Windows 95/97, 2000 or Windows NT is required.

  • Must be willing to work in a Labor Management Partnership environment.

  • Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.


Preferred Qualifications:



  • Medical Terminology Certificate Preferred


PDN-a03bf8b1-e4ec-4cfc-a017-2307fe756f38

About Kaiser Permanente

At Kaiser Permanente, we’re all focused on helping people and providing high-quality, affordable health care services and to improve the health of our members and the communities we serve. Across our organization, we’re fiercely committed to our members, our mission, our communities, and each other. We know that each part of the Kaiser Permanente team is essential to our success. Together, we are more than 235,000 dedicated professionals working to advance Kaiser Permanente’s commitment to delivering a healthier tomorrow.

Driven by our collective passion at Kaiser Permanente, we strive to make health care more innovative and compassionate. With the wellness of our patients and our communities at heart, we work to revolutionize health and care from more than 650 locations in 8 states and D.C.

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Unit Assistant
Kaiser Permanente
Oakland, CA
Oct 30, 2025
Full-time
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