Unit Clerk - Progressive Care Unit PCU

UNC Health

Hendersonville, NC

Unit Clerk - Progressive Care Unit PCU

UNC Health

Hendersonville, NC

Sep 03, 2025

Healthcare Services

Job Description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The Unit Clerk is a primary customer service role for an acute care unit in a hospital setting. This role organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit.

Responsibilities:

Coordinates patient movement to and from the unit, whether within the hospital, to other institutions or as part of the discharge process.

Answers patient and family queries by phone or other mediums and escalates to appropriate staff as needed.

Schedules patient discharge and post-discharge consultations.

Acts as primary service representative for unit to staff and visitors. Maintains simple accountability systems for the unit, such as physical environment checklists.

Maintains supply levels for common consumable inventory items. Orders additional supplies as identified or directed.

Monitors patients as warranted and escalates to clinical staff when appropriate.

Organizes patient packets from an electronic medical recordkeeping (EMR) system as needed for discharge or transfer.

Ensures competency in all required skills and completes competency assessment annually per the documented competency checklist. Adheres to documented policies and processes as well as performing other related duties as assigned.

PARDEE

Other information:

Required

Associate’s Degree or an equivalent combination of experience and education

Experience with common computer applications including Microsoft Office or similar. Experience using simple e-commerce or online ordering tools.

Preferred

Experience working with an electronic medical recordkeeping (EMR) system such as EPIC

Experience working in a hospital setting.

01.6300.2500

Job Details

Legal Employer: Pardee - HCHC

Entity: Pardee UNC Health Care

Organization Unit: Progressive Care Unit

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Evening Job

Location of Job: PARDEEHOSP

Exempt From Overtime: Exempt: No

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Responsibilities:

Coordinates patient movement to and from the unit, whether within the hospital, to other institutions or as part of the discharge process.

Answers patient and family queries by phone or other mediums and escalates to appropriate staff as needed.

Schedules patient discharge and post-discharge consultations.

Acts as primary service representative for unit to staff and visitors. Maintains simple accountability systems for the unit, such as physical environment checklists.

Maintains supply levels for common consumable inventory items. Orders additional supplies as identified or directed.

Monitors patients as warranted and escalates to clinical staff when appropriate.

Organizes patient packets from an electronic medical recordkeeping (EMR) system as needed for discharge or transfer.

Ensures competency in all required skills and completes competency assessment annually per the documented competency checklist. Adheres to documented policies and processes as well as performing other related duties as assigned.

PARDEE

Other information:

Required

Associate’s Degree or an equivalent combination of experience and education

Experience with common computer applications including Microsoft Office or similar. Experience using simple e-commerce or online ordering tools.

Preferred

Experience working with an electronic medical recordkeeping (EMR) system such as EPIC

Experience working in a hospital setting.

01.6300.2500

Job Details

Legal Employer: Pardee - HCHC

Entity: Pardee UNC Health Care

Organization Unit: Progressive Care Unit

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Evening Job

Location of Job: PARDEEHOSP

Exempt From Overtime: Exempt: No

About UNC Health

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

UNC Health and its 33,000 employees, continue to serve as North Carolina’s Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world class research conducted in the UNC School of Medicine, translating that innovation to life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us.

Unit Clerk - Progressive Care Unit PCU

Unit Clerk - Progressive Care Unit PCU

Job Description

Job Details

Job Details

About UNC Health

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