Universal Banker - Branch

Rochester, NY
Full-Time

Job Description

Hours:

40 hours

Schedule:

Monday – Saturday with a day off during the week. Branch hours are Monday & Thursday 9:00 a.m. – 5:00 p.m., Tuesday & Wednesday 9:00 a.m. – 4:00 p.m., Friday 9:00 a.m. – 6:00 p.m., and Saturday 9:00 a.m. – 1:30 p.m. Must be flexible to meet current and future business needs.

Pay and Incentive Plan:

$22.02 per hour

In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth!

Something wonderful happens when you love what you do. So consider a career at ESL. Since 2010, ESL has been consistently ranked one of the Best Workplaces in America by Great Place to Work ®. Great Place to Work and Fortune magazine have recently places ESL on these prominent national lists as well:

  • Best Workplaces for Millennials
  • Best Workplaces for Women
  • Best Workplaces in Financial Services and Insurance
  • Best Workplaces in New York State

Additionally, for more than a decade, ESL has been a “Rochester’s Choice” award winner and a “Training Top 125” recipient!

ESL is currently seeking Universal Bankers to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities.

As a Universal Banker at ESL you will:

  • Create a positive face to face member experience
  • Build long lasting relationships with members
  • Work in both a Teller or Relationship Banker position depending on branch needs
  • Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner

  • Help members recognize and obtain the most appropriate solutions for their financial needs by asking needs defining questions

  • Educate and Refer a variety of products and services to members

  • Assist members with accounts, loans, fraud and maintenance

  • Learn about the banking and finance industry
  • Gain exposure to career opportunities at ESL

ESL has 25 branch locations throughout the Rochester region.

Eastside District

Central District

Westside District

Brighton Henrietta

Chili

Batavia

Canandaigua

Cobblestone Court

Brockport

Culver Ridge

Geneseo

Chestnut St (Rochester)

Fairport

Goodman

Lake Ave

Penfield

Hudson Ave

Long Pond

Pittsford

Irondequoit

Merchants Walk (Rochester)

Twelve Corners

Newark

Mt. Read

Webster

Victor

Ridgeway

Bull's Head (Rochester)

Qualifications:

  • One year in sales/service in the financial services, retail, professional services worker industries
  • High School diploma or High School equivalency diploma required
  • Strong communication, problem solving and decision making abilities
  • Prior Sales Experience preferred
  • A high degree of flexibility to support branch needs
  • Proficient in building customer and peer relationships
  • Proficient in PC applications
  • Understanding of banking products and services preferred
  • Notary preferred; if not obtain within 12 months of filling role
  • Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL
  • Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Why work at ESL?

ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees. We are proud to hire great people with a variety of perspectives and cultural backgrounds who represent the Rochester area.

ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.

#LI-KZ1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.PDN-9ff18880-c2c4-4fb9-b92b-bf25ec6bcca9

Hours:

40 hours

Schedule:

Monday – Saturday with a day off during the week. Branch hours are Monday & Thursday 9:00 a.m. – 5:00 p.m., Tuesday & Wednesday 9:00 a.m. – 4:00 p.m., Friday 9:00 a.m. – 6:00 p.m., and Saturday 9:00 a.m. – 1:30 p.m. Must be flexible to meet current and future business needs.

Pay and Incentive Plan:

$22.02 per hour

In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth!

Something wonderful happens when you love what you do. So consider a career at ESL. Since 2010, ESL has been consistently ranked one of the Best Workplaces in America by Great Place to Work ®. Great Place to Work and Fortune magazine have recently places ESL on these prominent national lists as well:

  • Best Workplaces for Millennials
  • Best Workplaces for Women
  • Best Workplaces in Financial Services and Insurance
  • Best Workplaces in New York State

Additionally, for more than a decade, ESL has been a “Rochester’s Choice” award winner and a “Training Top 125” recipient!

ESL is currently seeking Universal Bankers to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities.

As a Universal Banker at ESL you will:

  • Create a positive face to face member experience
  • Build long lasting relationships with members
  • Work in both a Teller or Relationship Banker position depending on branch needs
  • Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner

  • Help members recognize and obtain the most appropriate solutions for their financial needs by asking needs defining questions

  • Educate and Refer a variety of products and services to members

  • Assist members with accounts, loans, fraud and maintenance

  • Learn about the banking and finance industry
  • Gain exposure to career opportunities at ESL

ESL has 25 branch locations throughout the Rochester region.

Eastside District

Central District

Westside District

Brighton Henrietta

Chili

Batavia

Canandaigua

Cobblestone Court

Brockport

Culver Ridge

Geneseo

Chestnut St (Rochester)

Fairport

Goodman

Lake Ave

Penfield

Hudson Ave

Long Pond

Pittsford

Irondequoit

Merchants Walk (Rochester)

Twelve Corners

Newark

Mt. Read

Webster

Victor

Ridgeway

Bull's Head (Rochester)

Qualifications:

  • One year in sales/service in the financial services, retail, professional services worker industries
  • High School diploma or High School equivalency diploma required
  • Strong communication, problem solving and decision making abilities
  • Prior Sales Experience preferred
  • A high degree of flexibility to support branch needs
  • Proficient in building customer and peer relationships
  • Proficient in PC applications
  • Understanding of banking products and services preferred
  • Notary preferred; if not obtain within 12 months of filling role
  • Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL
  • Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Why work at ESL?

ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees. We are proud to hire great people with a variety of perspectives and cultural backgrounds who represent the Rochester area.

ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.

#LI-KZ1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.PDN-9ff18880-c2c4-4fb9-b92b-bf25ec6bcca9

About ESL Federal Credit Union

With 100 years of locally owned history, ESL Federal Credit Union serves as a full-service financial institution to more than 438,000 members and more than 17,200 businesses. The company provides personal, business banking, mortgage services and wealth management services through its locally-based 24 branch network, telephone, mobile, online and live chat center. The Rochester-based financial institution employs more than 950 people in Rochester, New York and holds more than $9.4 billion in assets. Since 1996, ESL has paid out 30 consecutive Owners’ Dividends to its members totaling more than $320 million. Since the creation of its Community Impact initiative in 2018, ESL has reinvested more than $153 million in grants throughout the community. ESL Federal Credit Union is headquartered at 225 Chestnut Street, in Rochester, and can be found online at www.esl.org.

As an employer, ESL hosts a workplace that appreciates the uniqueness in each employee. A workplace that seeks out employees from different backgrounds and cultures, skills and experiences because it values the variety of perspectives and ideas a richly diverse workforce can bring. The company has appeared on Great Place to Work® lists since 2010.

Federally insured by NCUA. Equal Housing Lender. ESL is a registered service mark of ESL Federal Credit Union. Qualification for the Owners’ Dividend is subject to eligibility requirements. Payment of a Dividend is not guaranteed. EOE, including disability/vets.

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Universal Banker - Branch
ESL Federal Credit Union
Rochester, NY
Sep 23, 2025
Full-time
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