Immediate opening for a Usability Specialist in Santa Clara, CA. Must have previous healthcare industry experience. 

• Start date: February
• Location: onsite (5 days in office) 
• Duration: 3 months
• Schedule: M – F, standard business hours
• Pay rate: $91.83 to $102.04/hour 
• Weekly direct deposit and benefits offered by Aquent (medical, dental, vision, 401k)
• Background check required prior to the start date

Do you have a strong record of conducting digital and environmental usability tests and driving excellent user research?

Our client is looking for a usability specialist to be a part of the design team building easy, simple, and efficient user interfaces and physical environments for our health customers and members. Focusing on the customer/member experience and a strong passion to advocate on the customer/members’ behalf is an absolute must. You will also responsible for coordinating usability activities in a prototype environment and communicating the findings with the other team members to help specify usability activities to meet product development needs.

Responsibilities:

• Document best practices for conducting user research and help create a usability toolkit for conducting formal and informal digital and environmental user studies.
• Promote usability best practices within the organization, not just the design team.
• Conduct variety of user experience studies appropriate to the business objective, e.g., competitive reviews, focus groups, field studies, usability tests, surveys, cognitive walkthroughs, paired comparisons, structured interviews, contextual inquiry, task analysis, field studies, heuristic review, remote testing, and card sorting.
• Create tasks and materials needed for testing and define success criteria for each study.
• Presents usability study results and make actionable research-based recommendations to product team members.
• Observe user session, making notes for analysis and communicating the findings with the design team to ensure that usability findings are implemented correctly.
• Work with designers to analyze and refine wire frames and environmental mockups prior to development to promote greater ease of use and positive consumer experience.

Job Qualifications:

• Advanced degree in Cognitive or Social Psychology, Design, Human Computer Interaction, or equivalent experience
• Minimum of 7+ years experience doing user research and conducting formal usability studies.
• Demonstrated history of conducting usability studies and user research, including contextual inquiry, screening questions, plans, and reports.
• Skill and desire to promote user centered design to technical teams.
• Strong interest in user's everyday needs and workflow
• Teamwork and collaboration-oriented in a very dynamic group.
• Detail oriented and able to take on self-directed projects
• Communicate complex subject matter verbally or in written form.”

The target hiring compensation range for this role is $91.83 to $102.04 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Want to work for one of the fastest growing and most admired companies in the world?

Founded in 1995 this client of Aquent's has grown to one of the largest tech companies in the world. Driven by the excitement of building technologies, inventing products, and providing services that transform the way their customers live their lives and run their businesses. Come join them and work in a place that values innovation, creativity and leadership.

Why work with AQUENT? Check out our awesome benefits https://aquent.com/talent/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.