Vice President, Business Software Development (Hybrid)

Washington, DC

Job Description

Resp & Qualifications

PURPOSE: 
This leader is responsible for developing and delivering system solutions for Claims Processing, Enrollment Operations and Customer and Member Services.  Also, responsible for developing strategic multi-year application roadmaps, participating in strategic planning sessions, influencing strategic investment decisions, then aligning resources and executing the strategic plan. An executive responsible for fostering a high-performing team focused on continuous improvement and challenging the status quo.

ESSENTIAL FUNCTIONS:

  • Directs organization in defining application solutions for the claims processing, enrollment operations, and customer and member service lines of business. This includes defining multi-year strategic roadmap, gaining alignment with senior leadership to manage budgets and communicating to the value of the product offerings.

  • Responsible for directing the end-to-end delivery of strategic system initiatives and system enhancements related annual statements of work (SOWs) for claims processing, enrollment operations and customer and members service lines of business. Executive sponsor for SOWs providing management oversight, budget control, and decision making.

  • Advance emerging software development and deployment technologies and methods that provide high quality and stable applications that meet current and future business direction and improves time to market.

  • Partner with business stakeholders while serving as a trusted advisor on new trends and best practices in software development and delivery.

  • Oversees the strategic and the day-to-day activities of the Department, including directing, coaching, and guiding associates to implement departmental, divisional, and organizational mission/goals. Recruits, retains, and develops a high performing team. Evaluates performance of each team member, generates development plans and sets goals within the context of the corporate policies and procedures. Develops annual goals, and prepares, monitors, and analyzes variances of departmental budgets to control and appropriately allocate resources.


SUPERVISORY RESPONSIBILITY:
This position manages people.


QUALIFICATIONS:

Education Level: Bachelor's Degree in Business, Information Systems or industry related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 15 years Progressive management and executive leadership experience in software development capacity.

Preferred Qualifications:

  • Expertise in Software Development Life Cycles and a demonstrated ability to transform an organization from a traditional Waterfall methodology to an Agile methodology.
  • Prior experience as a lead or chief developer for the purposes of having a thorough understanding of the work the department is responsible for delivering and applying best practices to optimize the software development discipline.
  • Demonstrated success creating application development standards that ensure applications are developed, deployed, and maintained in accordance with Enterprise and Business Architecture standards and roadmaps.
  • Demonstrated success migrating enterprise applications to the Cloud.
  • Competency in strategic thinking and leadership with strong abilities in relationship management.
  • Knowledge of and demonstrated success in organizational transformation.
  • A proven track record of delivering high quality applications on time and within established budgets. 


Knowledge, Skills and Abilities (KSAs)

  • Leading large scale technology transformation initiatives.
  • Very strong communication skills both written and verbal.
  • Strong collaboration skills in a team environment.
  • Ability to think strategically.




Salary Range: $194,400 - $291,600

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Business Solution Delivery - V

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.

#LI-SD1

PDN-a015aead-69cb-46e1-b56d-2c81853ee46f

Resp & Qualifications

PURPOSE: 
This leader is responsible for developing and delivering system solutions for Claims Processing, Enrollment Operations and Customer and Member Services.  Also, responsible for developing strategic multi-year application roadmaps, participating in strategic planning sessions, influencing strategic investment decisions, then aligning resources and executing the strategic plan. An executive responsible for fostering a high-performing team focused on continuous improvement and challenging the status quo.

ESSENTIAL FUNCTIONS:

  • Directs organization in defining application solutions for the claims processing, enrollment operations, and customer and member service lines of business. This includes defining multi-year strategic roadmap, gaining alignment with senior leadership to manage budgets and communicating to the value of the product offerings.

  • Responsible for directing the end-to-end delivery of strategic system initiatives and system enhancements related annual statements of work (SOWs) for claims processing, enrollment operations and customer and members service lines of business. Executive sponsor for SOWs providing management oversight, budget control, and decision making.

  • Advance emerging software development and deployment technologies and methods that provide high quality and stable applications that meet current and future business direction and improves time to market.

  • Partner with business stakeholders while serving as a trusted advisor on new trends and best practices in software development and delivery.

  • Oversees the strategic and the day-to-day activities of the Department, including directing, coaching, and guiding associates to implement departmental, divisional, and organizational mission/goals. Recruits, retains, and develops a high performing team. Evaluates performance of each team member, generates development plans and sets goals within the context of the corporate policies and procedures. Develops annual goals, and prepares, monitors, and analyzes variances of departmental budgets to control and appropriately allocate resources.


SUPERVISORY RESPONSIBILITY:
This position manages people.


QUALIFICATIONS:

Education Level: Bachelor's Degree in Business, Information Systems or industry related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 15 years Progressive management and executive leadership experience in software development capacity.

Preferred Qualifications:

  • Expertise in Software Development Life Cycles and a demonstrated ability to transform an organization from a traditional Waterfall methodology to an Agile methodology.
  • Prior experience as a lead or chief developer for the purposes of having a thorough understanding of the work the department is responsible for delivering and applying best practices to optimize the software development discipline.
  • Demonstrated success creating application development standards that ensure applications are developed, deployed, and maintained in accordance with Enterprise and Business Architecture standards and roadmaps.
  • Demonstrated success migrating enterprise applications to the Cloud.
  • Competency in strategic thinking and leadership with strong abilities in relationship management.
  • Knowledge of and demonstrated success in organizational transformation.
  • A proven track record of delivering high quality applications on time and within established budgets. 


Knowledge, Skills and Abilities (KSAs)

  • Leading large scale technology transformation initiatives.
  • Very strong communication skills both written and verbal.
  • Strong collaboration skills in a team environment.
  • Ability to think strategically.




Salary Range: $194,400 - $291,600

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Business Solution Delivery - V

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.

#LI-SD1

PDN-a015aead-69cb-46e1-b56d-2c81853ee46f

About CareFirst BlueCross BlueShield

Named by the Ethisphere Institute as one of the “World’s Most Ethical Companies” for 10 consecutive years.

CareFirst. It’s not just our name. It’s our promise. Over 3.5 million people trust us with their healthcare needs, and we take this responsibility seriously.

Our vision for healthcare is clear. Quality care should be easy to afford, easy to use and available to everyone. And what we’re building for you is exactly what we expect for ourselves and those we love.

Every day, we make a meaningful difference in the communities where we live and work. We solve real problems for the people we serve with equal parts empathy and urgency—simplifying the complex, delivering tailored solutions and stepping forward with new ideas.

RECRUITMENT FRAUD NOTICE: CareFirst is aware of an increase in fraudulent job offers being made on behalf of our recruitment team. Legitimate CareFirst recruiters will always contact you from an email address ending in “@carefirst.com” and will never ask for a payment in exchange for a job opportunity or ask you to submit sensitive personal information via email, phone, or text.

COVID-19 VACCINATION NOTICE: As a leading healthcare organization, it is our responsibility to do our part to help end this pandemic and protect the health and well-being of our members, workforce, communities, businesses and partners. Our recruiters continue to fill open positions. Interviews and other processes are being modified to protect the safety of our candidates and team members. Effective November 1, 2021, COVID-19 full vaccination is required for all employees, including those who work remotely today or in the future. CareFirst will comply with all state and local laws regarding vaccine mandates. Medical and religious exemptions will be made where appropriate using our standard vaccine exemption processes.

Independent licensee of BCBSA.

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Vice President, Business Software Development (Hybrid)
CareFirst BlueCross BlueShield
Washington, DC
Oct 11, 2025
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