Job Description
Under indirect supervision of a Registered Nurse, provides and performs a variety of clerical functions for the department including but not limited to: maintaining department files and records; coordinating the acquisition of charts and patient records; scheduling/re-scheduling and coordinating patient examinations, procedures and testing; performing the typical duties and responsibilities of a receptionist. Promotes the efficient operation of the department by arranging and coordinating the scheduling of patient care activities and maintaining supplies and equipment..
Essential Responsibilities:- Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
- Provides reception for assigned area. In conjunction with other departments, assists in the resolution of members problems.
- Files and records physician orders accurately and timely in accordance with departmental policies and procedures. Assists in maintaining accurate and up-to-date medical records and enters computerized medical data from patient charts. Completes and files patient processing forms.
- Calls or faxes prescriptions into pharmacy.
- Assures accurate census by inputting admission, discharge, and transfers in a timely manner. Schedules and re-schedules or cancels tests, procedures and examinations for patients.
- Coordinates the administrative aspects of hospitalization admission, transfer , discharge and transportation.
- May transport patients, equipment, supplies, and laboratory specimens.
- Prints and distributes diagnostic reports and notifies appropriate personnel of abnormal lab results.
- Organizes and maintains department files, records, handbooks, manuals, committee minutes and inventory of patient education files.
- Collects, sorts, and delivers mail; prepares outgoing mail.
- Promptly answers call lights, alarms and patient requests.
Basic Qualifications:Experience
- Minimum one (1) year experience within the last 3 years as a Ward Clerk or clerk in a hospital/medical office setting, and/or equivalent on-the-job-training.
- Per the National Agreement, current KP Coalition employees have this experience requirement waived.
- High school graduate or equivalent.
- N/A
- Typing 30 WPM or as required by facility.
- Communicates in a clear, concise manner appropriate to the developmental stage of the patient. Demonstrated ability to communicate in English - orally and in writing - with all medical center employees.
- Demonstrated ability to utilize Medical Terminology.
- Completion of a Ward Clerk training program.
- Some positions may be posted as bilingual Spanish in order to communicate with Spanish-speaking members.
- Possession of a current Basic Life Support (BLS) card.
Notes:
This is an oncall position, working days and hours may vary within the specified shift
Under indirect supervision of a Registered Nurse, provides and performs a variety of clerical functions for the department including but not limited to: maintaining department files and records; coordinating the acquisition of charts and patient records; scheduling/re-scheduling and coordinating patient examinations, procedures and testing; performing the typical duties and responsibilities of a receptionist. Promotes the efficient operation of the department by arranging and coordinating the scheduling of patient care activities and maintaining supplies and equipment..
Essential Responsibilities:- Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
- Provides reception for assigned area. In conjunction with other departments, assists in the resolution of members problems.
- Files and records physician orders accurately and timely in accordance with departmental policies and procedures. Assists in maintaining accurate and up-to-date medical records and enters computerized medical data from patient charts. Completes and files patient processing forms.
- Calls or faxes prescriptions into pharmacy.
- Assures accurate census by inputting admission, discharge, and transfers in a timely manner. Schedules and re-schedules or cancels tests, procedures and examinations for patients.
- Coordinates the administrative aspects of hospitalization admission, transfer , discharge and transportation.
- May transport patients, equipment, supplies, and laboratory specimens.
- Prints and distributes diagnostic reports and notifies appropriate personnel of abnormal lab results.
- Organizes and maintains department files, records, handbooks, manuals, committee minutes and inventory of patient education files.
- Collects, sorts, and delivers mail; prepares outgoing mail.
- Promptly answers call lights, alarms and patient requests.
Basic Qualifications:Experience
- Minimum one (1) year experience within the last 3 years as a Ward Clerk or clerk in a hospital/medical office setting, and/or equivalent on-the-job-training.
- Per the National Agreement, current KP Coalition employees have this experience requirement waived.
- High school graduate or equivalent.
- N/A
- Typing 30 WPM or as required by facility.
- Communicates in a clear, concise manner appropriate to the developmental stage of the patient. Demonstrated ability to communicate in English - orally and in writing - with all medical center employees.
- Demonstrated ability to utilize Medical Terminology.
- Completion of a Ward Clerk training program.
- Some positions may be posted as bilingual Spanish in order to communicate with Spanish-speaking members.
- Possession of a current Basic Life Support (BLS) card.
Notes:
This is an oncall position, working days and hours may vary within the specified shift
About Kaiser Permanente
At Kaiser Permanente, we’re all focused on helping people and providing high-quality, affordable health care services and to improve the health of our members and the communities we serve. Across our organization, we’re fiercely committed to our members, our mission, our communities, and each other. We know that each part of the Kaiser Permanente team is essential to our success. Together, we are more than 235,000 dedicated professionals working to advance Kaiser Permanente’s commitment to delivering a healthier tomorrow.
Driven by our collective passion at Kaiser Permanente, we strive to make health care more innovative and compassionate. With the wellness of our patients and our communities at heart, we work to revolutionize health and care from more than 650 locations in 8 states and D.C.
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