Job Description
JOB SUMMARY
Responsible for contributing to the development, implementation, and measurement of Spectrum Community sales and marketing programs and initiatives, helping to meet and exceed budgeted sales goals. Develop and implement sales plans to support Company objectives for optimum market penetrations at rates consistent with short- and long-term business goals. Responsible for the development, oversight and execution of effective sales strategies and tactics to grow Charter's customer base.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Develops and manages the planning, execution, deployment and tracking of on-going Multi-Dwelling Unit sales activity across the organization to increase team sales productivity in order to meet or exceed customer growth and revenue projections.
- Guide Senior Sales Managers, Sales Managers, and Sales Supervisors in the execution of customer growth opportunities and overall sales strategies.
- Communicate overall plan, strategy, and KPI requirements to field personnel; monitor, analyze and evaluate overall team results.
- Assist SCS leadership in monitoring activities and results; make recommendations for strategic adjustments to maximize sales and growth opportunities.
- Oversee territory assignments and MDU portfolios to maximize sales efforts within competitive MDU communities.
- Collaborates frequently with Recruiting, Human Resources, and Training and Development on staffing requirements, virtual and field training enhancements, and coaching to performance and disciplinary needs.
- Stays abreast of latest market dynamics, trends and competitive offers and tactics within the overall footprint and makes sound response recommendations to upper management with supporting case study.
- Assists in the preparation of the annual budget, quarterly forecasts and identifies market trends that may impact performance to budget.
- Provides regular performance feedback to SCS leadership through coaching opportunities and the formal performance evaluation process.
- Perform other duties as requested by immediate supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand the English language
- Proficiency in communicating both orally and in writing in a clear and succinct manner
- Possess strong knowledge of door-to-door and relationship sales strategies
- Ability to supervise and motivate others
- Well organized and capable of prioritizing several projects and tasks
- Ability to maintain confidentiality
- Proficient with personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Required Education
Bachelor's degree in marketing or related field, or equivalent experience
Required Related Work Experience and Number of Years
- Sales experience - 5
- Management experience - 10
- CATV experience - 5
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
- Knowledge of cable television products and services
- Valid driver's license, satisfactory driving record within Company required standards and auto insurance
WORKING CONDITIONS
- Office environment
- Travel as required
#LI-RW1
#LI-RW1
SMD725 2025-65462 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
JOB SUMMARY
Responsible for contributing to the development, implementation, and measurement of Spectrum Community sales and marketing programs and initiatives, helping to meet and exceed budgeted sales goals. Develop and implement sales plans to support Company objectives for optimum market penetrations at rates consistent with short- and long-term business goals. Responsible for the development, oversight and execution of effective sales strategies and tactics to grow Charter's customer base.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Develops and manages the planning, execution, deployment and tracking of on-going Multi-Dwelling Unit sales activity across the organization to increase team sales productivity in order to meet or exceed customer growth and revenue projections.
- Guide Senior Sales Managers, Sales Managers, and Sales Supervisors in the execution of customer growth opportunities and overall sales strategies.
- Communicate overall plan, strategy, and KPI requirements to field personnel; monitor, analyze and evaluate overall team results.
- Assist SCS leadership in monitoring activities and results; make recommendations for strategic adjustments to maximize sales and growth opportunities.
- Oversee territory assignments and MDU portfolios to maximize sales efforts within competitive MDU communities.
- Collaborates frequently with Recruiting, Human Resources, and Training and Development on staffing requirements, virtual and field training enhancements, and coaching to performance and disciplinary needs.
- Stays abreast of latest market dynamics, trends and competitive offers and tactics within the overall footprint and makes sound response recommendations to upper management with supporting case study.
- Assists in the preparation of the annual budget, quarterly forecasts and identifies market trends that may impact performance to budget.
- Provides regular performance feedback to SCS leadership through coaching opportunities and the formal performance evaluation process.
- Perform other duties as requested by immediate supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand the English language
- Proficiency in communicating both orally and in writing in a clear and succinct manner
- Possess strong knowledge of door-to-door and relationship sales strategies
- Ability to supervise and motivate others
- Well organized and capable of prioritizing several projects and tasks
- Ability to maintain confidentiality
- Proficient with personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Required Education
Bachelor's degree in marketing or related field, or equivalent experience
Required Related Work Experience and Number of Years
- Sales experience - 5
- Management experience - 10
- CATV experience - 5
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
- Knowledge of cable television products and services
- Valid driver's license, satisfactory driving record within Company required standards and auto insurance
WORKING CONDITIONS
- Office environment
- Travel as required
#LI-RW1
#LI-RW1
SMD725 2025-65462 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
About Spectrum
Charter Communications, Inc. (NASDAQ: CHTR) is a leading broadband connectivity company and cable operator with services available to more than 57 million homes and businesses in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks. More information about Charter can be found at corporate.charter.com. To view our privacy policy, please visit: https://www.spectrum.com/policies/your-privacy-rights
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