AMI Information Systems Specialist - Meridian
Job Description
Job Description: Information Systems Analyst (System Analyst)
Job Summary:
The AMI Information Systems Analyst is a highly technical and analytical role responsible for ensuring the accurate, timely, and continuous flow of high-quality data from the Advanced Metering Infrastructure (AMI) Headend system to internal and external systems for billing and operational use. This position supports enterprise-wide functions including Energy Sales and Services, Technology Organization, Customer Services, Regulatory, and Metering Services, and plays a key role in maintaining data integrity, system performance, and operational efficiency.
Major Job Responsibilities AMI Data Integrity & System Monitoring (20%) Ensuring data quality, system performance, and exception resolution.
- Ensure continuous availability and quality of AMI data across systems.
- Monitor system performance and resolve data exceptions.
- Develop and analyze daily AMI performance using dashboards and tracking tools.
- Identify anomalies, summarize trends, and support operational improvements.
Technical Troubleshooting & Support (20%) Diagnosing and resolving issues across AMI infrastructure.
- Troubleshoot AMI Headend, C2M, CSS, and network components (relays, APs, meters).
- Implement corrective actions and collaborate with internal teams and vendors.
- Serve as back up to the AMI Network Analyst.
- Assist with network gear, daily views, and generate field orders for investigation.
System Integration & Process Optimization (30%) Enhancing system architecture and operational workflows.
- Maintain and refine system interfaces and integrations.
- Work with TO, Metering Services, and other departments to ensure proper architecture and service levels.
- Support AMI business processes including meter reads, billing, file validation, and network performance (LAN/WAN).
- Develop automation tools and new programs to improve data collection and operational efficiency.
Training, Reporting & Innovation (30%) Focus: Knowledge sharing, reporting, and future technology evaluation.
- Ensure safety and compliance through proper procedures and equipment.
- Evaluate and recommend new metering technologies for load research and reliability improvements.
- Write scripts or software for data analysis and reporting.
- Prepare summaries of AMI activities and communicate results to management.
Job Requirements (Education, Experience, Knowledge, Skills):
- A four-year degree in Computer Science, Software Engineering, Electrical Engineering or equivalent experience in similar areas is required.
- Experience in software development and lifecycle management is required.
- Knowledge of Customer Services billing processes, field services, communication systems, metering technologies, or TO systems related to AMI/MDM.
- Experience with electric metering and ability to resolve metering issues preferred.
- Proficiency in various programming and scripting languages for automation and data analysis. (e.g. Oracle, MSSQL, Databricks, .NET C#,VB,& ASP, Python, Perl, JavaScript, HTML)
- Strong analytical and problem-solving skills.
- Clear and effective written and verbal communication skills.
- Ability to build and maintain strong working relationships across departments and with vendor partners.
- Occasional "on-call" assignments and flexibility to work irregular hours when needed.
- Professional behavior must reflect MPC’s Principle Centered Leadership values.
Job Description: Information Systems Analyst (System Analyst)
Job Summary:
The AMI Information Systems Analyst is a highly technical and analytical role responsible for ensuring the accurate, timely, and continuous flow of high-quality data from the Advanced Metering Infrastructure (AMI) Headend system to internal and external systems for billing and operational use. This position supports enterprise-wide functions including Energy Sales and Services, Technology Organization, Customer Services, Regulatory, and Metering Services, and plays a key role in maintaining data integrity, system performance, and operational efficiency.
Major Job Responsibilities AMI Data Integrity & System Monitoring (20%) Ensuring data quality, system performance, and exception resolution.
- Ensure continuous availability and quality of AMI data across systems.
- Monitor system performance and resolve data exceptions.
- Develop and analyze daily AMI performance using dashboards and tracking tools.
- Identify anomalies, summarize trends, and support operational improvements.
Technical Troubleshooting & Support (20%) Diagnosing and resolving issues across AMI infrastructure.
- Troubleshoot AMI Headend, C2M, CSS, and network components (relays, APs, meters).
- Implement corrective actions and collaborate with internal teams and vendors.
- Serve as back up to the AMI Network Analyst.
- Assist with network gear, daily views, and generate field orders for investigation.
System Integration & Process Optimization (30%) Enhancing system architecture and operational workflows.
- Maintain and refine system interfaces and integrations.
- Work with TO, Metering Services, and other departments to ensure proper architecture and service levels.
- Support AMI business processes including meter reads, billing, file validation, and network performance (LAN/WAN).
- Develop automation tools and new programs to improve data collection and operational efficiency.
Training, Reporting & Innovation (30%) Focus: Knowledge sharing, reporting, and future technology evaluation.
- Ensure safety and compliance through proper procedures and equipment.
- Evaluate and recommend new metering technologies for load research and reliability improvements.
- Write scripts or software for data analysis and reporting.
- Prepare summaries of AMI activities and communicate results to management.
Job Requirements (Education, Experience, Knowledge, Skills):
- A four-year degree in Computer Science, Software Engineering, Electrical Engineering or equivalent experience in similar areas is required.
- Experience in software development and lifecycle management is required.
- Knowledge of Customer Services billing processes, field services, communication systems, metering technologies, or TO systems related to AMI/MDM.
- Experience with electric metering and ability to resolve metering issues preferred.
- Proficiency in various programming and scripting languages for automation and data analysis. (e.g. Oracle, MSSQL, Databricks, .NET C#,VB,& ASP, Python, Perl, JavaScript, HTML)
- Strong analytical and problem-solving skills.
- Clear and effective written and verbal communication skills.
- Ability to build and maintain strong working relationships across departments and with vendor partners.
- Occasional "on-call" assignments and flexibility to work irregular hours when needed.
- Professional behavior must reflect MPC’s Principle Centered Leadership values.
About Southern Company
Southern Company is one of the largest energy providers in the United States. Based in Atlanta, Southern Company owns electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications.
The men and women who work at Southern Company understand that we don’t simply provide a product or service. Clean, safe, reliable and affordable energy is essential to our way of life. More than 100 years ago, our company played a major role in the growth and prosperity of the South – and we continue to play a role today through our support of economic development and our philanthropic efforts. We believe the communities we serve should be better off because we’re there.
Our principal business is to make, move and sell energy. Those are the “whats” of our business. But it’s the “hows” that make us different. The actions of our employees are what truly define us and have earned us a high level of trust among our customers, shareholders and regulators.
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