Manager, Transformation and Automation
Job Description
Job Description:
Manager, Transformation and Automation
Team: Fraud Risk and Control - Global Fraud Detection and Operations (GFDO)
The Role:
As Manager, Transformation and Automation, you will support the execution of strategic initiatives that drive operational improvements across the fraud organization. This role is ideal for someone who excels at managing projects, identifying process gaps, and communicating progress through clear, compelling visuals.
You'll work closely with leadership to organize workstreams, track milestones, and create materials that highlight both needs and successes. Your ability to bring structure, clarity, and momentum to complex efforts will be key to your impact.
Key Responsibilities:
- Support transformation projects from planning through execution.
- Identify operational gaps and propose solutions to improve efficiency and effectiveness.
- Create executive-ready presentations, charts, and dashboards to communicate progress and outcomes.
- Collaborate with internal teams and external partners to align on goals and deliverables.
- Maintain project documentation, timelines, and status updates.
Skills and Experience:
- Bachelor's degree or equivalent experience in business, project management, analytics, or a related field.
- Strong project management and organizational skills.
- Proficiency in PowerPoint, Excel, and data visualization tools such as Miro, Vizio, Jira etc.
- Ability to synthesize complex information into clear, actionable insights.
- Experience in fraud operations or financial services is a plus.
- Background in training content development is a bonus.
- Willingness to do some travel if needed.
Certifications:
Category:
RiskMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Job Description:
Manager, Transformation and Automation
Team: Fraud Risk and Control - Global Fraud Detection and Operations (GFDO)
The Role:
As Manager, Transformation and Automation, you will support the execution of strategic initiatives that drive operational improvements across the fraud organization. This role is ideal for someone who excels at managing projects, identifying process gaps, and communicating progress through clear, compelling visuals.
You'll work closely with leadership to organize workstreams, track milestones, and create materials that highlight both needs and successes. Your ability to bring structure, clarity, and momentum to complex efforts will be key to your impact.
Key Responsibilities:
- Support transformation projects from planning through execution.
- Identify operational gaps and propose solutions to improve efficiency and effectiveness.
- Create executive-ready presentations, charts, and dashboards to communicate progress and outcomes.
- Collaborate with internal teams and external partners to align on goals and deliverables.
- Maintain project documentation, timelines, and status updates.
Skills and Experience:
- Bachelor's degree or equivalent experience in business, project management, analytics, or a related field.
- Strong project management and organizational skills.
- Proficiency in PowerPoint, Excel, and data visualization tools such as Miro, Vizio, Jira etc.
- Ability to synthesize complex information into clear, actionable insights.
- Experience in fraud operations or financial services is a plus.
- Background in training content development is a bonus.
- Willingness to do some travel if needed.
Certifications:
Category:
RiskMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
About Fidelity Investments
At Fidelity, since our founding in 1946, we have been dedicated to strengthening and security our clients’ financial well-being through exceptional service and innovative solutions. We empower over ~50 million people to achieve their most important financial goals, manage employee benefit programs for nearly 24,000 businesses, and support more than 16,000 wealth management firms and institutions with cutting-edge investments and technology. Our diverse business portfolio and independence provide us with a comprehensive view of the market and the stability to deliver long-term value for our customers. As the financial industry evolves and customer needs grow more complex, Fidelity continues to reinvent, innovate, and transform to meet the challenges of tomorrow’s financial landscape.
*Specifically serviced by our Clearing & Custody team within Fidelity Institutional
Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. To learn more about temporary positions at Fidelity Investments, visit FidelityTalentSource.com.
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