Job Description
ABOUT THE WATER DEPARTMENT:
The Cambridge Water Department (CWD) is a municipally owned and operated water utility, responsible for the treatment and delivery of water to the residents of Cambridge and the preservation, protection, and management of the City's watershed and its two reservoirs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Water meter installation:
Repair or replacement of water meters
Install and program Meter Transmitter Units (MTU) in public, private, institutional, or industrial establishments
Troubleshoot water meters and MTUs when necessary
Inspect water piping
Perform accuracy testing on removed water meters
Turn on and shutoff water as required
Customer Service:
Investigate high water bills
Investigate problems/complaints as well as investigate potential leaks at customer’s property
Schedule appointments with customers, prepares reports
Verify exception reports, account numbers, MTU serial numbers and meter serial numbers for accuracy
Assist in rollout of consumer engagement (on-line reads) for water usage
Keep records of materials and equipment including meter inventory and meter test results
May perform other related work as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Two (2) years minimum experience in water works construction and maintenance activities or equivalent.
- Working knowledge of materials, methods and techniques related to the installation and maintenance of meters and MTUs.
- A valid Class D driver’s license is required
Working knowledge of:
- Microsoft Word
- Microsoft Excel
- MUNIS or similar billing system
- Web browsers such as Chrome or Edge
· PHYSICAL DEMANDS:
The ability to lift up to 50 pounds, install water meters and MTUs.
WORK ENVIRONMENT:
Indoors and Outdoors, as well as varying weather conditions.
ADDITIONAL BENEFITS (As Outlined in Current Independent Water Workers Association Collective Bargaining Agreement):
- Competitive Health, Dental and Vision benefits
- Vacation and sick leave eligible
- Sick Incentive Pay eligible
- 3 Personal Days
- 14 Paid Holidays
- Eligible for hourly stipends associated with Water Distribution licenses, Hoisting & Engineering licenses, and a Commercial Driver’s License
REQUIRED DOCUMENTS: Resume Cover letter
ABOUT THE WATER DEPARTMENT:
The Cambridge Water Department (CWD) is a municipally owned and operated water utility, responsible for the treatment and delivery of water to the residents of Cambridge and the preservation, protection, and management of the City's watershed and its two reservoirs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Water meter installation:
Repair or replacement of water meters
Install and program Meter Transmitter Units (MTU) in public, private, institutional, or industrial establishments
Troubleshoot water meters and MTUs when necessary
Inspect water piping
Perform accuracy testing on removed water meters
Turn on and shutoff water as required
Customer Service:
Investigate high water bills
Investigate problems/complaints as well as investigate potential leaks at customer’s property
Schedule appointments with customers, prepares reports
Verify exception reports, account numbers, MTU serial numbers and meter serial numbers for accuracy
Assist in rollout of consumer engagement (on-line reads) for water usage
Keep records of materials and equipment including meter inventory and meter test results
May perform other related work as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Two (2) years minimum experience in water works construction and maintenance activities or equivalent.
- Working knowledge of materials, methods and techniques related to the installation and maintenance of meters and MTUs.
- A valid Class D driver’s license is required
Working knowledge of:
- Microsoft Word
- Microsoft Excel
- MUNIS or similar billing system
- Web browsers such as Chrome or Edge
· PHYSICAL DEMANDS:
The ability to lift up to 50 pounds, install water meters and MTUs.
WORK ENVIRONMENT:
Indoors and Outdoors, as well as varying weather conditions.
ADDITIONAL BENEFITS (As Outlined in Current Independent Water Workers Association Collective Bargaining Agreement):
- Competitive Health, Dental and Vision benefits
- Vacation and sick leave eligible
- Sick Incentive Pay eligible
- 3 Personal Days
- 14 Paid Holidays
- Eligible for hourly stipends associated with Water Distribution licenses, Hoisting & Engineering licenses, and a Commercial Driver’s License
REQUIRED DOCUMENTS: Resume Cover letter
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City of Cambridge would like you to finish the application on their website.
