Senior Manager - Onboarding & Engagement - Ameriprise Personal Wealth Group
Senior Manager - Onboarding & Engagement - Ameriprise Personal Wealth Group
Job Description
About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
Lead on-boarding and implementation for internal Ameriprise Personal Wealth Group acquisitions, managing the platform, advisor, and staff experience while handling program specific requests. Partner with the Sr. Director, Business Development to drive the program from latestage sales through full ramp up.Key Responsibilities:
Manage relationships throughout onboarding by driving collaboration and engagement between the acquisition and corporate partners. Customize the implementation plan and track key program milestones to set and manage expectations, including addressing standard program requests. Escalate any nonstandard requests to senior management.
Manage the endtoend onboarding and hiring process for program management, advisors, staff, and marketing personnel. Partner with the transition management team to deliver a dedicated support model that ensures a smooth and successful transition. Set clear advisor expectations upfront to facilitate seamless conversion. Lead onsite support for all pre and postconversion activities and consistently strive to deliver a bestinclass experience for program leaders, clients, advisors, and staff. Ability to travel 10-15% of the time, based on volume of deal flow.
Work with Sr. Director, Business Development during end of sales cycle through agreement execution. Then supports program through onboarding and implementation plan. Once conversion is 90% complete, transition program into regional operations and regional director.
Provide strategic analysis of onboarding process to continue to evolve onboarding strategy (playbook). Identify lessons learned and apply through debrief process to evolve and enhance the onboarding experience. Manage, track and analyze key success metrics and trends through the implementation and identify opportunities to managing to a successful conversion.
Required Qualifications:
Bachelor's Degree or equivalent
5-10 years relevant experience
Additional Knowledge, Skills, Experiences:
Excellent written and verbal communication skills; demonstrated ability to motivate team members to deliver results.
Ability to manage multiple priorities in a fast-paced environment with little or no supervision and strong organizational/time management skills.
Able to communicate with all levels within the organization, including executives and C-suite.
Detail orientated.
Strong organization and time management skills.
Process oriented and can work with a team.
Proficient with standard business software applications.
Preferred Qualifications:
FINRA Series 7, 63/66, 65/66
Visa Sponsorship
Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).
In-Office Collaboration
We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders - clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.
Base Pay Salary
The estimated annual salary for this role is $114,500 - $157,400. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full-Time/Part-Time
Full timeExempt/Non-Exempt
ExemptJob Family Group
Business Support & OperationsLine of Business
AFG Ameriprise Franchise GroupAmeriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
Lead on-boarding and implementation for internal Ameriprise Personal Wealth Group acquisitions, managing the platform, advisor, and staff experience while handling program specific requests. Partner with the Sr. Director, Business Development to drive the program from latestage sales through full ramp up.Key Responsibilities:
Manage relationships throughout onboarding by driving collaboration and engagement between the acquisition and corporate partners. Customize the implementation plan and track key program milestones to set and manage expectations, including addressing standard program requests. Escalate any nonstandard requests to senior management.
Manage the endtoend onboarding and hiring process for program management, advisors, staff, and marketing personnel. Partner with the transition management team to deliver a dedicated support model that ensures a smooth and successful transition. Set clear advisor expectations upfront to facilitate seamless conversion. Lead onsite support for all pre and postconversion activities and consistently strive to deliver a bestinclass experience for program leaders, clients, advisors, and staff. Ability to travel 10-15% of the time, based on volume of deal flow.
Work with Sr. Director, Business Development during end of sales cycle through agreement execution. Then supports program through onboarding and implementation plan. Once conversion is 90% complete, transition program into regional operations and regional director.
Provide strategic analysis of onboarding process to continue to evolve onboarding strategy (playbook). Identify lessons learned and apply through debrief process to evolve and enhance the onboarding experience. Manage, track and analyze key success metrics and trends through the implementation and identify opportunities to managing to a successful conversion.
Required Qualifications:
Bachelor's Degree or equivalent
5-10 years relevant experience
Additional Knowledge, Skills, Experiences:
Excellent written and verbal communication skills; demonstrated ability to motivate team members to deliver results.
Ability to manage multiple priorities in a fast-paced environment with little or no supervision and strong organizational/time management skills.
Able to communicate with all levels within the organization, including executives and C-suite.
Detail orientated.
Strong organization and time management skills.
Process oriented and can work with a team.
Proficient with standard business software applications.
Preferred Qualifications:
FINRA Series 7, 63/66, 65/66
Visa Sponsorship
Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).
In-Office Collaboration
We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders - clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.
Base Pay Salary
The estimated annual salary for this role is $114,500 - $157,400. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full-Time/Part-Time
Full timeExempt/Non-Exempt
ExemptJob Family Group
Business Support & OperationsLine of Business
AFG Ameriprise Franchise GroupAmeriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
About Ameriprise Financial
For 125 years, we have remained true to our vision of putting our clients' interests first. We are passionate about helping you live the full and rich life you’ve earned and committed to helping you be brilliant.
A company with integrity.
Integrity has been a core value since we were founded by John Tappan in 1894. It's how, through panics, recessions, the Great Depression, and the recent Great Recession, we've grown into a global financial leader. We've never lost our focus on our clients. That's who we are.
We have more than $875 billion in assets under management and administration.
We maintain leadership positions in each of our core business segments: Advice & Wealth Management, Asset Management, Annuities, and Protection.
We have more than 2 million individual, business, and institutional clients.
Our Leaders
Part of our strength as a company comes from the strength of our leadership—an experienced and long-tenured team.
Our Locations
Ameriprise Financial was founded and is headquartered in Minneapolis. We also have corporate offices throughout the United States and across the globe, including New York, Boston, London, and India.
Our History
Since 1894, we at Ameriprise Financial have been helping millions of clients invest towards their financial goals and dreams.