About us

National Grid is hiring an Senior Supervisor for our Telecom department in Worcester MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

To provide front-line leadership for field operations within the Telecom Department, ensuring a safe work culture while driving performance, coaching, mentoring, and developing the field workforce.

Key Accountabilities

• Supervise union and non-union non-exempt employees, fostering a collaborative team environment.
• Maintain a high level of technical aptitude and skill in telecommunications, metering, SCADA, two-way radio, microwave, and fiber systems.
• Manage an expense budget that includes labor, materials, transportation, and other operating expenses.
• Plan, schedule, and coordinate projects while ensuring adherence to budget requirements.
• Promote safety, leadership, and customer focus as core values within the team.
• Develop clear and specific goals to drive performance and operational excellence.
• Exhibit strong interpersonal skills, including active listening and effective communication.
• Encourage group participation and diversity of thought in decision-making processes.

Qualifications

• 5 years in telecommunications, metering, Scada, two way radio, microwave and fiber systems maintenance required.
• Bachelor's Degree or Associate's Degree in Electronic or Electrical Engineering with 5 years of experience in telecommunications, metering, Scada, two way radio, microwave and fiber systems, or similar technical field, servicing customers and supervising employees preferred.
• FCC certified or other approved form of certification to be reviewed on a case by case basis.
• Possess a valid driver's license with a safe driving record.
• Ability to work off-hours and on call rotations, including occasional travel outside the Division.
• Qualify for Authorized Persons List to coordinate and initiate switching.
• Must successfully complete job specific National Grid Foundations of Leadership training courses within allotted timeframe.
• Have a DOT medical certificate and a complete Driver Qualification File to be able to drive, tow trailers, and work in all weather conditions.

More Information

Salary: $124,000 - $146,000

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company's testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.