Resp & Qualifications

PURPOSE: 
Assist in the definition, designs, and development of system requirements. Helps coordinate design of subsystems and integration of total system. Analyzes and resolves program support deficiencies. Conducts independent technical investigations in systems design. 

ESSENTIAL FUNCTIONS:

• Installs, tunes, upgrades, troubleshoots, and maintains all computer systems relevant to the supported applications including all necessary tasks to perform operating system administration, user account management, disaster recovery strategy and networking configuration.
• Automates the installation and configuration of applications in development and productions environments.
• Develop and implement techniques to prevent system problems, troubleshoots incidents to recover services, and supports root cause analysis
• Evaluates new systems by performing in-depth tests, including end-user reviews. Research software and related products to support recommendations and purchasing. Determines systems integration issues by evaluating components; developing and completing performance tests; analyzing test data; studying project requirements; analyzing user and potential user input; evaluating similar and related products and systems. Develop system automation and system integration of business processes.
• Improves engineering job knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

SUPERVISORY RESPONSIBILITY:
This position has no direct reports, however, may informally lead teams in a matrix environment.

QUALIFICATIONS:

Education Level: Bachelor's Degree in information Technology or Computer Science OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses/Certifications:

    AWS Cloud certifications, minimum of One is required.

Preferred Qualifications:

• Minimum of 5 years of IT experience of which at least 3 years must be in AWS Cloud Platform engineering with focus operations.
• 3+ years of experience with technologies such as Containerization (Kubernetes), Cloud technologies (AWS, Azure etc.), DevOps tool chain (Ansible, Jenkins, Artifactory, bitbucket, etc.), and technical patterns (IaC, Automated Provisioning/Release, CI/CD, etc.)
• Good understanding of Software coding techniques and experience with full spectrum of Software engineering (Build, Integration, Test, Releasing and Deployment) leveraging Python.
• Experience in Developing and/or challenging engineering solutions/practices and collaborating with peers within and outside of immediate team, including customers (Dev, Architects, Engineers)
• Must be familiar with Terraform automation, Ansible playbooks, and Python code.
• Good understanding of AWS Cloud Formation, CDK and AWS CLI is required.
• Minimum of one AWS certification is required.
• Experience with AWS CLI is desired.
• Must be familiar with tagging
• Must have good hands-on knowledge of AWS platform and services but not limited to VPC, Subnets, NACLs, Security Groups, EC2, S3, IAM, ELBs, Lambdas, Cloud Watch, CloudTrail, EKS etc. 
• Good understanding of various DevOps toolchains, including Git/repo, Jenkins etc.
• Bachelors degree in computer science, Information Technology, or related field or equivalent experience.
• Good understanding of FinOps practices and cloud cost management
• Excellent communication, collaboration, and team player with the ability to effectively interact with technical and non-technical stakeholders.
• Experience working in an Agile/Scrum environment preferred. 

Knowledge, Skills and Abilities (KSAs)

• Support activities, including System design consulting, developing software platforms and frameworks, capacity planning, and launch reviews.
• Willingness to roll up the sleeves to investigate issues and engage Customers is required.
• Willingness and aptitude to learn new AWS services and other technologies as required.
• Systems Scalability and sustainability leveraging automation and strive to improve our systems with changes that improve reliability and velocity.
• Experience with Enterprise Cloud transformation efforts.
• Actively participate and help customers on using Cloud-native design and architecture patterns.
• Build strategy to migrate Legacy applications by conversion to multiple Microservices and hosting on AWS Cloud platform.
• Leverage Cloud-native architecture components including Containers, immutable infrastructure, Microservices, Service Mesh etc., to build highly available and Fault tolerant applications.
• Monitors and manages the Stability, Availability, and Performance of enterprise systems and platforms across IT domains.
• Maintain and continually improve (patch and upgrade) our Cloud-based infrastructure.
• Makes data-driven recommendations and decisions and continuously improves the overall efficacy and efficiency of our software delivery capability.
• Understanding of Cloud Native Architecture.
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
• Knowledge of programming languages and web-based technologies.
• Ability to collaborate to solve technical problems across teams.
• AWS skills: EC2, S3, EBS, EFS, IAM, VPC, Lambda etc.
• Linux, Shell scripting, and general admin skills.

Good skills are desired in each of the following areas:

• Development: Experience programming with one or more languages: Python, Java, Groovy, Go, etc.
• IAC Tools for Platform Automation: Ansible, and Terraform, AWS Cloud formation, CDK, AWS CLI.
• Platform Monitoring, Observability, & Performance Tools: Nginx, New Relic, AppDynamics, Data Dog, Thanos, Jaeger, LogDNA, etc.
• DevOps Tools: Git/Repo, Crucible, Bitbucket, Jira, Ansible, Puppet, Jenkins, ArgoCD, Bamboo, Maven, Artifactory, Nexus etc.
• FinOps Tools: Apptio
• Other Required Skills:
      Understanding of Cloud Native Architecture  
      Linux, Shell scripting, and general admin skills
      Network, Security, Plugins, & Storage Skills
      AWS skills: EC2, S3, EBS, EFS, IAM, VPC, Lambda etc. 

Salary Range: $65,088 - $129,272

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Enterprise Stack Engineering

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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